Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nina Martinez

Chandler,OK

Summary

Reliable business professional with experience in project management, process improvement, and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. A strategic and forward-thinking leader with a self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with a determined and decisive nature. Hardworking Shift Leader gifted at reviewing team tasks to ensure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail, and goal achievement.

Overview

5
5
years of professional experience

Work History

Logistics Associate

K&N
01.2024 - 03.2024
  • Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
  • Analyzed logistics data to identify areas for improvement, recommending data-driven solutions for increased efficiency.
  • Reduced order processing time with streamlined packing and shipping processes.
  • Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
  • Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex logistics challenges.

Crew Team Member

Birdcall
09.2023 - 12.2023
  • Worked well with teammates and accepted coaching from the management team.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru, and other areas.
  • Took orders, prepared meals, and collected payments.

Shift Leader

D'lite Healthy On The Go
02.2022 - 10.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.

Team Member

Einstein Bagels
08.2020 - 10.2021
  • Improved bakery efficiency by assisting in the preparation of dough, fillings, and other baking components.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Team Associate

Bath And Body Works
01.2019 - 12.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained a productive, efficient approach to all tasks.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Education

High School Diploma -

Chaparral High School
Scottsdale, AZ
05.2021

Skills

Warehouse Operations

Stock replenishment

Pallet Jack Operation

Materials Handling

Hazardous Materials Handling

Logistics Analysis

Customer Service

Positive Attitude

Teamwork and Collaboration

Timeline

Logistics Associate

K&N
01.2024 - 03.2024

Crew Team Member

Birdcall
09.2023 - 12.2023

Shift Leader

D'lite Healthy On The Go
02.2022 - 10.2022

Team Member

Einstein Bagels
08.2020 - 10.2021

Team Associate

Bath And Body Works
01.2019 - 12.2020

High School Diploma -

Chaparral High School

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Nina Martinez