Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nina Matos

Brooklyn,US

Summary

Recognized on a regular basis for outstanding performance and contributions to the [Industry] industry's success. Clear understanding of Job task and communication with patients as well as Host training. Dedicated to learning, growing, and succeeding. With extensive customer service and sales experience, this Sales Associate is highly motivated. Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic. With consultative techniques and careful attention to individual needs, dependable and upbeat [Job Title] is successful in promoting customer loyalty, satisfaction, and purchases. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

The Home Depot
  • Provide support and assistance to customers who have problems with the service
  • I'm in charge of the client system, order tracking, and supermarket sales
  • Customers gave me positive feedback
  • Provide customer service and communicate with suppliers and merchandisers
  • Provide customers with solutions and recommendations for their problems
  • Purchase items from websites
  • Assisted customers in locating and selecting merchandise in any store department
  • I'm in charge of answering customer calls
  • Kept the checkout area tidy by sweeping the floors and emptying the trash cans
  • Dealt with all personal issues in a timely and professional manner
  • Am quick to respond to customer inquiries
  • Customer loyalty was built through courtesy and friendliness
  • Double-check inventory and double-check the ship/receipt date.

Host Associate

NYU Langone Health- Tisch Hospital
01.2023 - Current
  • Assisted managers with quickly resolving service- and food-related issues.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Provided excellent service for patients and provided them with their supplements.
  • Ensured patients were satisfied with their meals and helped place their meals through out the day.
  • Worked with nurses to build an excellent experience for the patients stay.
  • Communicated well with the patient about their diet and why they are on a specific one.
  • Promoted business loyalty by fostering positive customer relationships.
  • Built friendships with the staff and patients so that they always kept a smile on their face and kept a positive enviroment.

Education

Work History

New York City College of Technology

El Puente Academy for Peace and Justice
2022

Skills

  • Organization and Time Management
  • Active Listening
  • Analytical and Critical Thinking
  • Written Communication
  • Excellent Communication
  • Flexible and Adaptable
  • Data Entry
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Decision-Making

Timeline

Host Associate

NYU Langone Health- Tisch Hospital
01.2023 - Current

The Home Depot

Work History

New York City College of Technology

El Puente Academy for Peace and Justice
Nina Matos