Nina Moawad
Corona,CA
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Committed to satisfying customer needs and meeting office demands. Previously experienced as a bank teller, skilled in assisting customers with accounts, transfers and banking product needs. Excellent in communication, teamwork, and adaptability, ensuring seamless operations within banking environments. Committed to delivering exceptional customer service and support.
Overview
5
5
years of professional experience
Work History
Clerical Substitute
Excelsior Charter Schools
- Perform a variety of clerical support for the school office
- Search and update students data on Aries Student Information System
- Receive and screen telephone calls and visitors
- Provide information and direct inquires to the appropriate person
- Make telephone calls to request, provide and verify information
- Schedule appointments, and communicate with parents
- Created excel spreadsheet reports
- Prepared flyers and letters on Microsoft Word
- Completed CPR/AED/First Aid and safety training.
Office Assistant
World Trade Leaders, Inc.
- Perform general office clerical and administrative duties
- Communicate with the company departments and clients to provide or obtain information
- Handle correspondence with vendors, customers and banks
- Prepare, format, type letters, memos, and reports
- Receive, screen and route emails from customers
- Entering data and updating information into a computer system or software
- Schedule appointments and coordinate schedules
- Order office supplies and maintain inventory
- Greet visitors.
Accounts Receivable/Payable Clerk
Payrolling.com-San Diego, CA
01.2007 - 01.2012
- Manage day-to-day accounts receivable activities
- Reconcile daily bank statements, prepare bank deposit, and post payments in general ledger
- Collect on outstanding accounts up to 300 clients, significantly reduced amounts past due
- Post customer payments, and update receivables by totaling unpaid invoices
- Generate accounting statements and reports
- Organize and maintain up to date financial records
- Provide monthly financial and management reports
- Generate AP invoices and account statements
- Maintain accounts receivable files and records
- Assist in general financial management and analysis
- Process daily EFT, ACH, and wire transfers
- Process payroll for more than 300 employees.
Wachovia Bank
- Acknowledge customers with a warm greeting, smile, and eye contact
- Servicing customers quickly and accurately
- Taking personal ownership of customer questions and issues
- Willingly support teammates to provide better customer service
- Receive and count money, verify accuracy and balance a drawer
- Answer a customer's question
- Process a transaction, and deposit funds into an account
- Cashing checks and transfer funds
- Listen to customer needs and refer them to appropriate teammate.
Education
Undergraduate Studies - Accounting, Business Communications, Computers
San Diego/Norco Community College
AS Degree - Business
University of Damascus
Diploma - Damascus
High School
Skills
- Time Management
- Clerical Support
- Call handling
- Report Preparation
- Administrative Support
- Spreadsheet Creation
- Document Management
- Scheduling appointments
- Verbal Communication
- Data Entry
- Meticulous attention to detail
- Prioritizing Work
Languages
Arabic
Full Professional
Timeline
Accounts Receivable/Payable Clerk
Payrolling.com-San Diego, CA
01.2007 - 01.2012
Clerical Substitute
Excelsior Charter Schools
Office Assistant
World Trade Leaders, Inc.
Wachovia Bank
Undergraduate Studies - Accounting, Business Communications, Computers
San Diego/Norco Community College
AS Degree - Business
University of Damascus
Diploma - Damascus
High School
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