Nina Moya

Driven healthcare professional with a robust background in administrative coordination, patient care management, and medical office operations. Demonstrates proficiency in overseeing daily operations, facilitating educational initiatives, and ensuring adherence to accreditation requirements. Eager to contribute to the Healthcare Program Coordinator position at UT Southwestern Medical Center, utilizing my expertise in program management, operational optimization, and healthcare education to enhance organizational efficiency and support team success.

• Program Coordination: Expertise in managing daily operations, scheduling, and coordinating activities to ensure smooth program execution. Capable of designing and delivering educational content, overseeing program evaluations, and coordinating accreditation activities.
• Healthcare Administration: Strong background in managing medical office operations, including staffing, workflow optimization, and patient communication. Experienced in maintaining high-quality standards for patient care and program compliance.
• Compliance & Accreditation: Knowledge of healthcare regulations and accreditation requirements, including ACGME guidelines and specialty-specific standards. Skilled in preparing and maintaining Program Letters of Agreement and managing accreditation-related documentation.
• Communication & Collaboration: Proven ability to work effectively with multidisciplinary teams, including faculty, learners, and administrative staff. Adept at providing clear guidance to residents and fellows on program policies and non-clinical matters.
• Problem Solving & Quality Improvement: Experience identifying operational challenges, resolving issues, and implementing quality improvement initiatives to enhance service delivery and efficiency.
• Customer Service & Patient Relations: Exceptional ability to maintain high patient satisfaction through clear communication, empathy, and timely follow-up.
• Technology & Software Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and healthcare management software, enabling efficient record-keeping, reporting, and communication.