Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nina Nguyen

Houston,TX

Summary

Dedicated and detail-oriented professional with over 15 years of experience in client service, operations management, and administrative coordination. Demonstrates exceptional communication, scheduling, and record management skills, coupled with a strong ability to multitask effectively in fast-paced environments. Bilingual in English and Vietnamese, with proven expertise in delivering compassionate support while ensuring a positive client experience. Eager to leverage strong organizational and interpersonal skills to enhance the Patient Service Coordinator role at MD Anderson Cancer Center.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Family Caregiver

Family Caregiver
03.2023 - Current
  • Provide daily care and assistance to mother-in-law, supporting activities of daily living and medication management.
  • Coordinate and transport to medical appointments; communicate with healthcare professionals for follow-up.
  • Coordinated communication between family members and medical staff to ensure continuity of care.

Insurance Agent

HTX Insurance Group
08.2023 - Current
  • Developed customized insurance plans tailored to client needs and preferences.
  • Managed client relationships, ensuring timely communication and issue resolution.

Bookkeeping & Payroll Specialist

Kajun Seafood & Wings
06.2019 - Current
  • Manage financial transactions, general ledger updates, and payroll processing.
  • Prepare tax filings and ensure all financial reports are accurate and timely.
  • Support management with detailed recordkeeping and reconciliation.

Manager

Sweet Moment Nails & Pedi
03.2022 - 03.2023
  • Supervised daily operations, staff scheduling, and client services.
  • Maintained accurate financial, payroll, and appointment records.
  • Led team in delivering exceptional customer service, enhancing client satisfaction and loyalty.

Managing Member

Nail Bar of Texas
12.2014 - 02.2022
  • Oversaw full business operations including staffing, payroll, scheduling, and budgeting.
  • Ensured regulatory compliance and maintained accurate records.
  • Developed and implemented operational strategies to enhance efficiency and streamline workflows.
  • Managed staff recruitment, training, and performance evaluations to build a skilled team.
  • Implemented marketing strategies achieving $600,000 in first-year sales.

Education

Diploma -

Eau Claire Memorial High School
Eau Claire, Wisconsin
01.1996

Skills

  • Bilingual: English and Vietnamese

  • Patient and Client Relations

  • Communication and Team Leadership

  • Problem Solving and Conflict Resolution

  • Customer Service

  • Professionalism and Ethics

  • Licensed Insurance Agent

  • Quickbooks and Record Keeping

  • Microsoft and Excel

  • Scheduling and Coordination

  • Payroll and Financial Processing

  • Time Management and Multitasking

Certification

  • General Lines Insurance License – State of Texas
  • Real Estate License – State of Texas
  • Manicurist & Esthetician License – State of Texas
  • Member, Houston Association of Realtors

Timeline

Insurance Agent

HTX Insurance Group
08.2023 - Current

Family Caregiver

Family Caregiver
03.2023 - Current

Manager

Sweet Moment Nails & Pedi
03.2022 - 03.2023

Bookkeeping & Payroll Specialist

Kajun Seafood & Wings
06.2019 - Current

Managing Member

Nail Bar of Texas
12.2014 - 02.2022

Diploma -

Eau Claire Memorial High School

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Nina Nguyen