Reduced risk of potential threats by identifying prohibited items in carry-on luggage and checked baggage
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
work with/screen persons of diverse backgrounds/disabilities
communicate effectively to persons of diverse backgrounds
escort passengers to plane/helicopters safely and effectively
ensure passengers have on proper body armor/ppe
lift/handle bags 50lbs or more without assistance
Upheld confidentiality requirements related to sensitive information encountered during the course of duty.
Contributed to a positive customer experience, addressing passenger concerns and providing clear instructions during the screening process.
brief passengers before screening to ensure smooth and effective process
Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.
Demonstrated excellent attention to detail, accurately interpreting X-ray images for potential hazards or contraband items
Transportation Security Officer
Transportation Security Administration, TSA
02.2016 - Current
Protect the nation’s transportation systems for freedom of movement for people and commerce
Perform full body patdowns of passengers unable to pass through metal detectors or who triggered alarms
Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Stayed current on evolving security protocols by participating in ongoing training
Attended daily briefings with supervisors
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
Assisted coworkers on separate detail specifically looking for insider threats
Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
Performed pat-downs to look for unauthorized materials and weapons.
Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
Used explosive detection machines and chemical swab systems to identify potential hazards.
Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
Authenticated boarding passes, identification, and passports to prevent fraudulent travel.