NIna OH

General Affairs and Office Administration

Mobis

08.2014 - 06.2020

Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Reconciled account files and produced monthly reports.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Identified and communicated customer needs to supply chain capacity and quality teams.
Managed and properly accounted for petty cash issued to facilitate general office activities.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Edited documents to improve accuracy of language, flow, and readability.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Organized, facilitated and participated in community service efforts.
Leveraged data and analytics to make informed decisions and drive business improvements.
Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
Interacted with customers by phone, email, or in-person to provide information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Assisted in organizing and overseeing assignments to drive operational excellence.
Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Tracked office supplies and restocked low items to keep team members on-task and productive.