Nina Oller
Redding,CA
Summary
Dynamic General Manager with a proven track record at Kahunas Mongolian BBQ, excelling in operations management and team leadership. Spearheaded initiatives that boosted sales and enhanced employee retention through effective training programs. Skilled in relationship building and cost control, driving financial stability and operational excellence.
Overview
13
13
years of professional experience
Work History
General Manager/Restaurant Owner
Kahunas Mongolian BBQ
04.2014 - 05.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
Education
Upland High School
Upland, CA01-1988
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Inventory control
- Customer relationship management
- Staff supervision
- Employee scheduling
- Verbal and written communication
- Administrative skills
- Motivation
- Labor cost controls
- Customer retention
- Performance improvement
- Vendor relationships
- Project management
- Facility management
- Purchasing
- Recruitment
- Expense control
- Business development
- Operations oversight
- Sales expertise
- Quality management
- Organizational development
- Marketing
- Account management
Timeline
General Manager/Restaurant Owner
Kahunas Mongolian BBQ
04.2014 - 05.2025
Upland High School
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