Nina Pignato
Sahuarita,AZ
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Action Behavior Centers
Tucson , AZ
03.2024 - Current
- Developed and implemented behavior intervention plans based on individualized needs.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Maintained accurate records of all sessions conducted with students.
- Observed student behavior in various environments to assess levels of functioning and progress towards goals.
- Assisted in the development of positive behavior supports within the classroom environment.
- Implemented visual supports such as schedules, picture cards.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Engaged students through play activities while incorporating therapeutic techniques.
- Developed basic strategies to promote patient safety, wellness and independence.
Counseling & Athletics Secretary
Walden Grove High School
Sahuarita, AZ
07.2023 - 03.2024
- Maintained confidentiality of records
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- work along with providing information for college and career counseling
- Managed filing system, entered data, and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
E-Commerce Associate
University of Arizona Bookstores
08.2019 - 07.2023
- Tasked with picking, packing, and charging online orders and sending such orders depending on the shipping carrier
- Worked in customer service by guiding customers and others by phone, email, and in person.
- Developed and analyzed e-commerce programs and marketing activation and implemented content improvements that drove sales and market share.
- Maintained working knowledge of company products, services, and promotions.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Displayed positive, professional, friendly, and high-energy willingness to assist customers through video, chat, or telephone interactions.
Dormitory Resident Assistant
Housing & Residential Life, University of Arizona
01.2021 - 05.2023
- Greeted guests with friendliness and professionalism.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order, and positive relationships.
- Provided crisis intervention and support services to students to minimize the intensity of emotional, mental, and behavioral reactions to crises.
Education
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZ05.2023
Diploma -
Walden Grove High School
SAHUARITA, AZSkills
- Student Assistance
- Health and Safety Compliance
- Communication Clarity
- Judgment and Decision-Making
- Confidentiality Understanding
- Guest Relations
- Conflict and Complaint Resolution
- Behavior Modification Techniques
- Data collection and analysis
- Active Listening
- Rapport Building
- Behavioral support
- Time Management
- HIPAA Requirements
- Social Work
- Multitasking
Certification
- Registered Behavior Technician- May 2024
Languages
Spanish
Limited
Timeline
Registered Behavior Technician
Action Behavior Centers
03.2024 - Current
Counseling & Athletics Secretary
Walden Grove High School
07.2023 - 03.2024
Dormitory Resident Assistant
Housing & Residential Life, University of Arizona
01.2021 - 05.2023
E-Commerce Associate
University of Arizona Bookstores
08.2019 - 07.2023
Bachelor of Arts - Psychology
University of Arizona
Diploma -
Walden Grove High School
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