Nina Posh
Beverly Hills,CA
Summary
I am an enthusiastic sales professional with a proven track record, and more than ten years of working in a high-performance-driven environment. Motivated, self-driven, results-focused, high-performing, and a hard worker would best describe me. I am seeking an opportunity to become part of a dynamic, nourishing, and energetic team that cherishes the values of customer relations.
Overview
11
11
years of professional experience
Work History
Site Administrator
Acuren Inspection Inc.
Port Sulphur, Louisiana
03.2024 - 01.2025
- Site Administrator supporting industrial construction inspection and NDE teams by managing reports, documentation, scheduling, and client communications. Skilled in solving logistical issues, coordinating field activities, and maintaining compliance, with strong communication, organization, and problem-solving abilities; experienced in fast-paced industrial environments.
- Conducted regular system audits to identify potential problems before they occur.
- Published daily employee work logs and reported accurate timesheets to payroll and project management team.
Front Office Manager
Avid Hotel
Beaumont, Texas
02.2021 - 03.2024
- Managed front desk operations and ensured seamless guest check-in and check-out.
- Supervised front office staff and coordinated daily scheduling and assignments.
- Trained new employees on customer service protocols and hotel procedures.
- Handled guest inquiries and resolved issues with professionalism and efficiency.
- Maintained accurate records of reservations, cancellations, and modifications.
- Collaborated with housekeeping to ensure room readiness for incoming guests.
- Utilized property management software to track bookings and monitor occupancy levels.
- Established strong relationships with corporate clients in order to foster repeat business opportunities.
- Developed and implemented strategies to maximize guest satisfaction and optimize operational efficiency.
- Conducted regular meetings with staff members to discuss new initiatives or changes in existing processes.
- Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
- Conducted staff performance evaluations to monitor progress and individual skills.
Assistant Store Manager/Lead Stylist
Roberto Cavalli
Los Angeles, California
10.2018 - 02.2021
- Assisted in managing daily store operations and team performance.
- Trained and mentored staff on customer service standards and product knowledge.
- Coordinated visual merchandising strategies to enhance brand presentation.
- Developed promotional displays to attract customer interest and drive sales.
- Resolved customer inquiries and complaints to maintain satisfaction levels.
- Monitored sales trends to identify opportunities for operational improvements.
- Handled scheduling for store shifts to achieve adequate staffing.
- Ensured compliance with all safety regulations throughout the store premises.
- Increased monthly sales goals by synchronizing market studies to enhance and develop the business.
- Exceeded individual KPI goals by ensuring the highest level of customer service and quality of sales.
- Provided client consultations to enhance the client’s knowledge of general trends in the fashion world and developments in the luxury market.
Security Officer
5 Star Event Services
Houston, Texas
06.2016 - 10.2018
- Monitored event premises to ensure safety and security for all attendees.
- Conducted regular patrols to identify potential security risks and hazards.
- Collaborated with event staff to enforce safety protocols and emergency procedures.
- Assisted in managing access control for authorized personnel at events.
- Responded promptly to incidents, ensuring effective communication with law enforcement.
- Trained junior security staff on best practices and standard operating procedures.
- Documented daily activities and incidents in detailed reports for management review.
- Coordinated with local authorities during large events for enhanced security measures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Monitored surveillance cameras and responded to suspicious activity.
- Assisted with crowd control during large events held at the facility.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Store Manager
BCBG MAXAZRIA
Houston, Texas
11.2013 - 10.2018
- Managed daily store operations and ensured team adherence to company standards.
- Developed staff schedules to optimize coverage and enhance customer service.
- Trained new associates on product knowledge and customer engagement techniques.
- Implemented visual merchandising strategies to showcase the latest fashion trends.
- Conducted inventory management to maintain stock levels and minimize shrinkage.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Fostered a positive work environment through team-building activities and recognition programs.
- Collaborated with corporate teams on marketing initiatives and promotional events.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
Education
Associate Of Arts (AA) - Real Estate
Los Angeles Trade Technical College
Los Angeles, CA02-2027
High School Diploma -
Clifton J Ozen High School
Beaumont, TX05-2013
Skills
- Generate revenue
- Strategic planning (marketing and sales strategies)
- Competitive analysis
- Creative sales techniques
- Relationship building
- Management proficiency
- Data analysis
Affiliations
Volunteer, National Houston Food Bank- Houston, Tx 2013-2018
Accomplishments
#1 in Sales - BCBGMaxAzria
11/2013-05/2014
11/2014-02/2015
11/2015- 12/2015
03/2016 – 08/2016
04/2017 – 07/2017
11/2013-05/2014
11/2014-02/2015
11/2015- 12/2015
03/2016 – 08/2016
04/2017 – 07/2017
Timeline
Site Administrator
Acuren Inspection Inc.
03.2024 - 01.2025
Front Office Manager
Avid Hotel
02.2021 - 03.2024
Assistant Store Manager/Lead Stylist
Roberto Cavalli
10.2018 - 02.2021
Security Officer
5 Star Event Services
06.2016 - 10.2018
Store Manager
BCBG MAXAZRIA
11.2013 - 10.2018
Associate Of Arts (AA) - Real Estate
Los Angeles Trade Technical College
High School Diploma -
Clifton J Ozen High School