Nina Raphael
La Jolla,CA
Summary
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
4
4
years of professional experience
Work History
Invoicing Specialist
MP All Seasons Heating & Cooling
Winnetka, California
06.2025 - 08.2025
- Processed and verified incoming invoices, ensuring accuracy and compliance with internal policies.
- Reviewed and verified invoices, confirming accuracy and completeness to facilitate prompt payments.
- Managed invoice entries in accounting software, supporting timely processing and vendor relationships.
- Maintained accurate records of all invoices, payments, credits, and other transactions.
- Maintained organized records of invoices and supporting documentation.
- Monitored payment schedules to ensure timely bill settlements with vendors.
- Resolved discrepancies by communicating with vendors and internal teams.
- Assisted in preparing monthly reports for finance department review.
- Managed day-to-day operations within the Accounts Receivable department including training new staff members on relevant processes.
Crew Member
AMC Theatres
Porter Ranch, California
10.2021 - 09.2024
- Delivered exceptional customer service by promptly addressing guest inquiries to enhance satisfaction.
- Collaborated with team members to ensure efficient service delivery.
- Resolved customer complaints in a professional manner.
- Facilitated ticket sales and concessions for guests at AMC Theatres to ensure a smooth experience.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Operated point-of-sale systems for accurate transaction processing.
- Maintained cleanliness and organization of auditorium and lobby areas.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Restocked inventory supplies to ensure operations ran smoothly. to support operations and team productivity.
- Ensured compliance with safety protocols during daily operations.
- Coordinated promotional events by setting up displays and managing activities to engage guests.
Education
Bachelor of Science - Clinical Psychology
University of California, San Diego
La Jolla, CA06-2028
Skills
- Learning agility
- Teamwork and collaboration
- Time management
- Performance improvement
- Attention to detail
- Self-discipline
Affiliations
Volunteered at LAPD (2023-2024) WEST VALLEY, CA
Languages
English
Native/ Bilingual
American Sign Language
Professional
Timeline
Invoicing Specialist
MP All Seasons Heating & Cooling
06.2025 - 08.2025
Crew Member
AMC Theatres
10.2021 - 09.2024
Bachelor of Science - Clinical Psychology
University of California, San Diego