Nina Rodrigues
Waterford,CA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
8
8
years of professional experience
Work History
Caregiver
IHSS
12.2021 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped clients manage money, pay bills and shop for groceries or personal items.
Manager
SUBWAY®Restaurants
06.2016 - 11.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Cashier
Walmart
08.2014 - 09.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Phlebotomy
First Lady Permanent
Turlock, CA07.2017
High School Diploma -
Turlock High School
Turlock, CA05.2013
Skills
- Dependable and Responsible
- Patient Ambulation
- Patient and Caregiver Education
- Problem Identification
- Attentive to People
- Heavy Lifting
- Verbal and Written Communication
- Incident Reporting
- COVID-19 Safety Policies
- Accurate in Following Orders
- Scheduling and Coordinating
- Managing Cash Register
- Issue and Conflict Resolution
- Employee Coaching and Motivation
- Technical Proficiency
- Managing Reception
- Managing Files and Records
- Managing Multiple Tasks
- Shipment Procedures
- Cash Register Operation
- Customer Transactions
- Answering Customer Questions
- Accounting Software's
- Positive Interactions
- Cash Drawer Management
- Billing and Payment Processing
Timeline
Caregiver
IHSS
12.2021 - Current
Manager
SUBWAY®Restaurants
06.2016 - 11.2020
Cashier
Walmart
08.2014 - 09.2017
Phlebotomy
First Lady Permanent
High School Diploma -
Turlock High School
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