Nina Russo
Pittsburgh,PA
Summary
Experienced with customer service, ensuring positive interactions and satisfaction. Utilizes skills in food preparation and hygiene to maintain high standards. Knowledge of teamwork and adaptability, ensuring smooth operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Ice Cream Server
Handel's Homemade Ice Cream
2025.03 - Current
- Provided exceptional customer service by taking orders and answering product inquiries.
- Prepared ice cream treats while ensuring adherence to food safety standards.
- Cleaned and sanitized serving areas to maintain a welcoming environment for customers.
- Collaborated with team members during busy shifts to streamline service efficiency.
Bookseller
Riverstone Bookstore
2023.07 - 2025.10
- Started working July 2023 to present
- Assisted customers in locating titles and recommending books based on preferences.
- Organized merchandise displays to enhance customer experience and promote sales.
- Maintained inventory levels by restocking shelves and tracking book arrivals regularly.
- Engaged with patrons during events to foster community interest in the bookstore.
Education
High School Diploma -
North Hills High School
Pittsburgh, PA2025-05
No Degree - Marketing
Kent State University
Kent, OH2029-05
Skills
- Computer: Excel
- Languages: English, partial French
- Interests: Literature, Research, biological sciences, and management and distribution
- Teamwork
- Customer engagement
- Customer service
- Cleaning and organization
- Excellent communication
- Professional appearance
Timeline
Ice Cream Server
Handel's Homemade Ice Cream
2025.03 - Current
Bookseller
Riverstone Bookstore
2023.07 - 2025.10
High School Diploma -
North Hills High School
No Degree - Marketing
Kent State University