Assessing forensic and mental health clients level of risks, strengths, and weaknesses.
Monitoring client participation and progress in treatment programs.
Encourages medication compliance and provides education regarding medications and monitoring side effects
Communicating with nurses, therapists, and psychiatrists to ensure treatment is effective.
Developed and implemented comprehensive case management plans to address client needs and goals.
Financial Loan Processor
LCO Financial
04.2022 - 12.2022
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Explained technical financial information to applicants in easy to understand language.
Obtained copies of applicants' credit histories and reviewed bank statements to determine feasibility of granting loans.
Developed and maintained relationships with customers, lenders and other third parties.
Direct Support Professional
Beverly Farms
05.2019 - 03.2021
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitored progress and documented patient health status changes to keep care team updated.
Administered medication as directed by physician.
Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Education
Bachelor of Science - Forensics And Criminal Justice Studies
Southern Illinois University Edwardsville
Edwardsville, IL
05.2023
Accomplishments
Exceeded in loan sales by 20% by averaging 5 loan sales per day in outbound telemarketing.
Effectively utilize SPSS to identify and generate hypothesis and sample null testing
Executed over 7 events in 1 year by conducting groups of 6 to provide educational services to contribute to African American women success and achievement
Obtained an internship with the St.Louis Metropolitan Police Department and gained experience differentiating criminal fingerprints and evidence.
Approved and averaged 60+ loans totaling up to 15,000 within a one month time span
Leadership Experience & Certifications
Represented as the Social Committee Chair for the National Association of Colored Women's Club
Collaborated and chaired in a team of 6 that focuses on executing community service, promoting wellness and continuing education amongst African American Women
Attended & represented at the National Association of Colored Women's Club State Conference
Volunteered to support school-aged students with after school activities
First-Aid, Medication Administration and CPR certified
References
Victoria Alexander (2 year relationship): HR coordinator,(618)541-2224, victoriaalexander2@gmail.com
Andreya Ayers (1 year relationship); Advisor for National Association of Colored Women's Club; (618)974-3496, Roayers@siue.edu
Timeline
Case Manager
Compass Health Network
05.2023 - Current
Financial Loan Processor
LCO Financial
04.2022 - 12.2022
Direct Support Professional
Beverly Farms
05.2019 - 03.2021
Bachelor of Science - Forensics And Criminal Justice Studies