Nina Sanders
Groveland,Fl
Summary
To secure a position with career advancement opportunities where I can utilize my past professional and educational experiences, while making a significant contribution to the success of my employer.
Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
LPN Floor Nurse
Lakes of Clermont Health and Rehabilitation
03.2023 - 07.2025
- Administered medications and treatments per physician orders, ensuring patient safety and compliance with care plans.
- Monitored vital signs and reported changes to healthcare team, contributing to timely interventions and improved patient outcomes.
- Reinforced education to patients and their families on health management, enhancing understanding of treatment protocols and promoting wellness.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Implemented infection control protocols, reducing the risk of hospital-acquired infections through diligent practices and education.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
Medical Practice Manager
Advanced Foot and Ankle
10.2008 - 06.2020
- Physician and Medical Assistant Credentialing with facilities and over 100 insurance carriers
- Maintained current and accurate documentation on Physician CV and CEU’s for licensing and DEA certifications
- Accounts Payable/Accounts Receivables
- Charge entry/ payment posting
- Insurance Contract negotiations
- Commercial Insurance
- Medicare (PDGM) / Medicaid
- Payroll/Bank Deposits
- Coached staff on the importance of risk mgmt., proper documentation and charting, fraud waste and abuse prevention
- PQRS/ MIPS
- Insurance Verification/ Referrals/ Prior Authorizations
- Oversaw daily operations, ensuring efficient patient flow and optimized appointment scheduling.
- Developed and implemented workflows to enhance office efficiency and improve patient satisfaction.
- Managed staff recruitment, training, and performance evaluations to maintain high service standards.
- Collaborated with medical team to streamline communication and ensure cohesive patient care delivery.
- Analyzed operational processes, identifying areas for cost reduction and resource optimization.
- Established protocols for compliance with healthcare regulations, enhancing practice accountability.
- Led initiatives to improve billing accuracy and reduce claim denials through staff training sessions.
- Implemented electronic health record systems, improving data management and patient information accessibility.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Oversaw accounting, budgeting, and financial reporting.
- Implemented new electronic health record system, leading to increased efficiency in patient data management.
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
- Coordinated with insurance providers to streamline the billing process and minimize any delays in reimbursement.
- Developed and enforced office policies to ensure compliance with healthcare regulations, improving practice efficiency.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Insurance Biller/ MedicalCoder/Patient Referral Coordinator
Longwood Family Medicine
02.2007 - 08.2008
- Maintained accuracy, completeness, and security for medical records and health information.
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- Coordinated billing cycles, reducing outstanding accounts receivable through effective follow-up procedures.
- Analyzed payment trends to identify discrepancies, facilitating timely resolution of billing issues with clients.
- Reviewed patient records to verify data integrity and eligibility for coverage.
- Collaborated with healthcare providers to resolve billing discrepancies promptly.
- Processed insurance claims efficiently, ensuring compliance with regulatory requirements and company policies.
- Improved cash flow by reducing days in accounts receivable through timely follow-up on outstanding balances.
- Expedited reimbursements with effective communication between providers, payers, and patients regarding claim status.
- Negotiated payment arrangements for clients experiencing financial hardship, ensuring continued access to care.
- Assisted patients with understanding their insurance benefits and financial responsibility, fostering positive relationships.
- Minimized claim errors by staying updated on insurance regulations, medical terminology, and procedural codes.
- Collaborated with healthcare professionals to obtain necessary documentation for claim submission and payment.
- Posted payments to accounts and maintained records.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
Insurance Biller / Surgery Coder
Orlando Foot and Ankle
12.2004 - 02.2007
- Minimized claim errors by staying updated on insurance regulations, medical terminology, and procedural codes.
- Collaborated with healthcare professionals to obtain necessary documentation for claim submission and payment.
- Managed patient billing inquiries, providing clear information and resolving issues promptly.
- Collaborated with healthcare providers to ensure compliance with insurance policies and regulations.
- Processed insurance claims accurately and efficiently to minimize delays in reimbursement.
- Reviewed and corrected billing discrepancies, enhancing accuracy of financial records.
- Maintained excellent professional relationships with insurance company representatives, facilitating efficient claim processing and reimbursement.
- Increased revenue by accurately coding medical procedures according to industry guidelines.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the billing process.
- Enhanced client satisfaction by efficiently processing insurance claims and addressing billing inquiries.
- Reduced claim denials by diligently reviewing and verifying patient insurance coverage prior to submission.
- Calculated adjustments, premiums and refunds.
- Analyzed coding trends to identify areas for improvement in billing practices and operational workflows.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Posted payments to accounts and maintained records.
Education
Associate of Science - Nursing
Herzing University
Winter Park, Fl08.2025
Certificate - ACLS
American Heart Association
Groveland, FL06.2025
Associate of Science - Medical Billing And Coding
Central Florida College
Winter Park, Fl12.2007
Diploma - Practical Nursing
Herzing University
Orlando, FL07.2022
Certificate - IV Therapy
Train For Success
Lakeland, FL05.2023
Skills
- Medication administration
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
- Wound care
- Compassionate care
- Physical assessment
- Clinical documentation
- Geriatric care
- Vital signs
- Clinical judgment
- Documentation accuracy
- Infection control
- Family communication
- Breathing treatments
- EMR / EHR
- Medication reconciliation
Certification
- Registered Nurse [FL Board of Nursing]
- Licensed Practical Nurse PN5255873 [Fl Board of Nursing]
- Certified Professional Coder 01035605 [AAPC]
- Clinical Skills / Experience
- The Lakes of Clermont Health and Rehab Facility
- Maintain and update electronic medical records using Point Click Care, Athena and Office Ally
- Provide direct patient care utilizing the nursing process and the 5-7 rights and 3 checks of medication administration
- Adhere to transmission-based precaution guidelines
- Utilized sterile technique for straight catheter procedure, tracheostomy care and wound care
- Provided patient care appropriate to age, mobility, acuity, and culture
- Perform admission assessments
- Collaborate with the RN and makes appropriate nursing decisions and interventions. Interprets diagnostic data relative to patient age and condition. Recognizes and reports problems
- Excellent communication skills
- Outstanding problem-solving skills
- Working knowledge of desk top software
- Exceptional at meeting deadlines and completing assignments
- Superior customer service skills
- Proficient with government, work comp, auto insurance and commercial insurance billing and coding procedures
- Working knowledge of medical billing software [Office Ally, eClinical works]
Timeline
LPN Floor Nurse
Lakes of Clermont Health and Rehabilitation
03.2023 - 07.2025
Medical Practice Manager
Advanced Foot and Ankle
10.2008 - 06.2020
Insurance Biller/ MedicalCoder/Patient Referral Coordinator
Longwood Family Medicine
02.2007 - 08.2008
Insurance Biller / Surgery Coder
Orlando Foot and Ankle
12.2004 - 02.2007
Associate of Science - Nursing
Herzing University
Certificate - ACLS
American Heart Association
Associate of Science - Medical Billing And Coding
Central Florida College
Diploma - Practical Nursing
Herzing University
Certificate - IV Therapy
Train For Success