Lourdes Diaz
Bronxville,NY
Summary
Dedicated professional with a proven track record at Sacred Heart School, excelling in office management and fostering professional relationships. Skilled in data entry and customer service, I significantly enhanced record-keeping accuracy and client satisfaction. My commitment to confidentiality and efficient administrative support underpins my ability to contribute positively to any team.
Diligent Administrative Assistant with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
35
35
years of professional experience
Work History
Administrative Assistant
Sacred Heart School
09.1992 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Parent Volunteer
Sacred Heart School
09.1989 - 06.1991
- Chaperoned class field trips to assist teacher and protect students.
- Promoted student development and engagement by helping organize special activities.
- Organized drives to gather classroom supplies or fundraise money.
- Assisted with classes by helping teacher carry out lessons and maintain organized spaces.
- Promoted a positive school culture by volunteering at various campus events, including dances, sporting events, and open houses.
- Assisted in monitoring students during lunch periods and recess to maintain a safe and orderly environment.
- Boosted student engagement by assisting teachers in the planning and execution of hands-on classroom activities.
Education
High School Diploma -
Morris High School
Bronx, NYSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Time management
- File organization
- Customer and client relations
- Filing
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Professional communication
- Office management
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Sacred Heart School
09.1992 - Current
Parent Volunteer
Sacred Heart School
09.1989 - 06.1991
High School Diploma -
Morris High School
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