Nina Scanlon
Nanuet,NY
Summary
Nursing Technician and Patient Service Representative with over 6 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at maintaining professionalism in stressful situations and effectiveness in problem solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nursing Technician
White Plains Hospital Center
08.2023 - Current
- Maintained patient stability by checking vital signs, intake and output and weight.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Provided personal hygiene assistance, giving baths and performing dress changes for patients.
- Contributed to higher patient satisfaction scores by providing empathetic support and effective communication to address individual needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Collaborated closely with interdisciplinary healthcare teams to develop comprehensive care plans that addressed physical, emotional, and social needs of patients.
Patient Service Representative
Hudson Valley Radiology Associates
06.2018 - Current
- Greeting in a courteous and professional manner all incoming patients,visitors, physicians, vendors or other individuals
- Responsible for registering patients and coordinating with back-office personnel for timely turnaround
- Responds to patient questions and concerns, both on the telephone and in person
- Accurately enters/updates patient information in system, scanning, updating and filing medical records
- Processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance
- Informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc
- Handles patient sensitive information and abides by HIPAA laws
- Learning about the medical field, including terminology and assisting in preparation for examinations
- Liaison for Medical Office, Hospitals and Doctors.
Brand Representative
Abercrombie and Fitch
02.2017 - 05.2021
- Welcomed customers by greeting them; offering them assistance
- Informed Customers on the stores current promotions
- Helped customers make selections by building customer confidence; offering suggestions and opinions
- Contributed to team effort by accomplishing related results as needed
- Processed payments by totaling purchases paid using cash, and store or other credit cards
- Completed other task oriented jobs such as back stocking clothes or completing shipment.
Education
Bachelor of Science - Nursing
Dominican College of Blauvelt
Orangeburg, NY05.2025
Associate of Science - Social Sciences
Rockland Community College
Suffern, NY05.2019
Skills
- Strong communication skills
- Customer Service
- Dependability
- Conflict Resolution
- Ability to Work Under Pressure
- Adaptability
- Leadership skills
- Patient Greeting
- Computerized Maintenance Management Systems
- Appointment Scheduling
- Patient Records Gathering
Certification
- First Aid/CPR Certified
Timeline
Nursing Technician
White Plains Hospital Center
08.2023 - Current
Patient Service Representative
Hudson Valley Radiology Associates
06.2018 - Current
Brand Representative
Abercrombie and Fitch
02.2017 - 05.2021
- First Aid/CPR Certified
Bachelor of Science - Nursing
Dominican College of Blauvelt
Associate of Science - Social Sciences
Rockland Community College
Similar Profiles
Katherine LugoKatherine Lugo
Pharmacy Technician, ED Medication Reconciliation at White Plains Hospital CenterPharmacy Technician, ED Medication Reconciliation at White Plains Hospital Center
Jessica CorporanJessica Corporan
OR/ICU Technician at White Plains Hospital CenterOR/ICU Technician at White Plains Hospital Center
GLENDA PEREZGLENDA PEREZ
Lead Medical Assistant/Mohs Technician/Medical Scribe at White Plains Hospital CenterLead Medical Assistant/Mohs Technician/Medical Scribe at White Plains Hospital Center