NINA SMIRNOVA
Woodbridge,VA
Summary
Dynamic, organized and reliable individual with a passion for working with children and families. Skilled in customer service and providing a safe and enjoyable learning environment for children. Highly motivated and adaptable with a proven track record of working effectively with diverse backgrounds.
Operational Manager with experience in project and program management, business administration, and service and hospitality management. Possesses a comprehensive background in organizational management, real estate, and strategic leadership. Adept at linking corporate vision with the delivery of desired results through empowerment, business development, and utilization of people, processes, and technology. Exceptional team builder with keen skills, high level of initiative, attention to detail and commitment to excellence and growth. Career supported by a Bachelor of Science degree, extensive postgraduate coursework and project management accomplishment.
Overview
15
15
years of professional experience
Work History
Childcare Assistant Teacher
Rainbow Early Learning Center
09.2022 - Current
- Enhanced student learning by implementing interactive and creative teaching methods in the childcare setting.
- Developed age-appropriate lesson plans, resulting in increased student engagement and understanding of key concepts.
- Improved classroom management with the implementation of positive reinforcement strategies, leading to a more conducive learning environment.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
Administrative Assistant
Army Community Service
- Community services specialist at Army Community Service (ACS), an organization that provides comprehensive, coordinated, and responsive services that support Soldiers, civilian employees and their families’ readiness
- Assisted in the scheduling and preparation of classes and workshops for resume writing, job searching, and employment assistance
- Assisted the USO Wounded Warrior Pathfinders Foundation by offering resources and information on education, career programs, and transitioning opportunities to service members and their families
- Provided guidance, assistance, and support to management, supervisors, and administrators; designed, managed, developed, and implemented procedures to monitor, analyze, and document service effectiveness
- Assessed needs and provided continuing quality of life services to all patrons; determined appropriate courses of action to positively affect quality of life relationship, mission readiness, recruitment, and retention.
Realtor | Independent Agent
Lagret Real Estate
01.2013 - 04.2020
- Assisted, advised, and worked closely with clients to purchase, rent, or sell properties by managing real estate transactions from pricing to open houses, negotiating, closing, and settling
- Listed real properties for clients using the MLS system and various marketing tools, enhancing marketing skills while delivering the highest standards of quality
- Promoted sales of properties through advertisements, open houses, multiple listing services and other online advertising platforms
- Conducted interviews to determine client needs and assisted clients through the entire home buying process; wrote and submitted contracts for both residential and commercial properties
- Accompanied buyers during visits to and inspections of properties, advising them on the suitability and value of the homes they are visiting based on current market conditions
- Planned and coordinated all transactions and ensured all details were completed in a timely and efficient manner; negotiated prices, showcased properties, and worked with title companies to ensure smooth processes
- Conducted property management activities including marketing, property pricing, contracting tenants, collecting security deposits, and property inspections
- Completed realty management duties including planning and analysis, providing guidance for lease acquisitions for buyers, and communicating information related to real estate transactions.
Wellness Center Manager
Aquamarine Hotel AFI Group
01.2009 - 01.2011
- Delivered transformational spa experiences through the development, training, and ongoing evaluation of service and retail protocols; supervised the spa’s daily operational activities
- Launched 5 additional services, engaged new guests, and sold business and residential memberships, resulting in increasing the overall revenue by 30%; spearheaded spa marketing and sales activities
- Maintained awareness of industry needs, implementing new services for sustained revenue increases
- Managed all work schedules, operating budgets, and spa operations; utilized meticulous bookkeeping to develop budgets and track operating statements and progress reports to assist with financial management
- Maintained accurate supplies and inventory levels, implemented reorder points for inventory, and developed and reviewed quality control measures
- Maintained process revisions and worked closely with maintenance, engineering, and housekeeping to maintain proper standards of operation, cleanliness, and spa standards
- Facilitated meetings with corporate board members, faculty, and staff; attended weekly departmental meetings with peers and other staff members highlighting weekly spa data
- Provided daily briefings to all spa employees on shift; trained staff on hotel standards, customer service expectations, and best practices
- Provided direct supervision and support for spa employees; interviewed, hired, and trained cosmetologists, masseuses manicure sauna specialists, and fitness instructors
- Served as Hotel Duty Manager, a 24 – hour shift providing oversight to all departments, restaurants, bars, guest facilities, services, and front desk management on a rotational basis.
Education
Bachelor of Science (B.S.) Physical Education & Sports -
Russian State Academy
Certified Associate in Project Management (CAPM) -
Project Management Institute (PMI)
Real Estate Agent License -
Virginia
Real Estate Agent License -
District of Columbia
Virginia Code of Ethics & Standards of Conduct | Fair Housing | Contracts | Property Management Essentials -
Pre – Licensing Training Course | Moseley Real Estate School DC Ethics | Fair Housing | Online Marketing | Legislative Update
Nutrition in Fitness Training Phases | Postgraduate Certification Course Working with Clients, Wellness, etc. | Postgraduate Coursework -
Skills
- Customer Relationships
- Process Improvement
- Project Management
- Leadership Management
- Office Administration
- Filing
- Reception Oversight
- Scheduling
- Spreadsheet Management
- Document Control
- Bookkeeping
- Clerical Support
Technical Competencies
Microsoft Office Suite 365, Mac / Microsoft Windows
Timeline
Childcare Assistant Teacher
Rainbow Early Learning Center
09.2022 - Current
Realtor | Independent Agent
Lagret Real Estate
01.2013 - 04.2020
Wellness Center Manager
Aquamarine Hotel AFI Group
01.2009 - 01.2011
Administrative Assistant
Army Community Service
Bachelor of Science (B.S.) Physical Education & Sports -
Russian State Academy
Certified Associate in Project Management (CAPM) -
Project Management Institute (PMI)
Real Estate Agent License -
Virginia
Real Estate Agent License -
District of Columbia
Virginia Code of Ethics & Standards of Conduct | Fair Housing | Contracts | Property Management Essentials -
Pre – Licensing Training Course | Moseley Real Estate School DC Ethics | Fair Housing | Online Marketing | Legislative Update
Nutrition in Fitness Training Phases | Postgraduate Certification Course Working with Clients, Wellness, etc. | Postgraduate Coursework -
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