Nina Stanin

Scrum and Agile Methodologies:

• Championed Scrum and Agile methodologies in IT project management, improving team agility and project responsiveness. Conducted regular sprint planning, daily stand-ups, retrospectives, and reviews to ensure alignment with Agile principles.
• Utilized JIRA and Confluence for tracking and documentation, enhancing project visibility and team collaboration. Tailored Agile boards and workflows in JIRA to optimize process management.

Mortgage-Related Software Experience:

• Experienced in utilizing specific mortgage-industry software FinAstra, streamlining loan processing and customer relationship management.
• Implemented data-driven strategies for loan origination and processing, improving accuracy and compliance with regulatory standards.

Data Analysis and Reporting:

• Proficient in using advanced data analysis tools (MS Excel, Crystal) to evaluate project metrics, identify trends, and inform decision-making.
• Developed and presented detailed project performance reports to stakeholders, providing insights and actionable recommendations.

Time Management and Effective Communication:

• Demonstrated exceptional time management skills by effectively prioritizing tasks and adhering to strict deadlines, resulting in a consistent record of delivering projects on time.
• Excelled in communicating complex concepts to diverse audiences, ensuring clarity and understanding across all project phases.

Active Listening and Prioritization:

• Practiced active listening during stakeholder meetings to fully understand project needs and priorities, leading to more effective project outcomes.
• Expertise in prioritizing tasks based on impact and urgency and managing resources efficiently to meet project goals.

Problem-Solving and Adaptability:

• Utilized strong problem-solving skills to navigate challenging project scenarios, adapting strategies to overcome unforeseen obstacles.
• Adapted quickly to changing project requirements, ensuring minimal disruption and maintaining project momentum.

Empathy in Leadership:

• Exhibited empathy in leadership, fostering an inclusive and supportive team environment that encourages open communication and collaboration.
• Led teams focusing on understanding individual needs and strengths, driving team morale and productivity.

Technical Skills:

• Proficient in Microsoft Office Suite, with strong capabilities in data analysis using Excel and other analytical tools.
• Leveraged technical expertise to optimize project workflows and data management.

Additional Skills:

• Leadership: Demonstrated leadership skills in guiding cross-functional teams towards achieving project objectives.
• Communication: Excelled in conveying project goals and updates to stakeholders at all levels, ensuring alignment and transparency.
• Time Management: Managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines.

Project Management Experience:

• Managed diverse projects using Jira, standardizing tracking and documentation processes.
• Analyzed project data to generate performance reports, leading to a 15% improvement in project efficiency.
• Facilitated key meetings, ensuring effective decision-making and communication among project stakeholders.

• Strategic Product Roadmapping: Developed and maintained a comprehensive product roadmap aligning with business goals and market trends, ensuring the product consistently met customer needs and company objectives.
• Backlog Management and Prioritization: Efficiently managed and prioritized the product backlog, balancing stakeholder demands, customer feedback, and technical constraints. This process involved regular refinement sessions to ensure clarity and readiness for development sprints.
• Stakeholder Collaboration: Acted as the primary liaison between business stakeholders and the development team. Facilitated effective communication and understanding of product vision, requirements, and feedback through regular meetings and updates.
• User Story Development: Authored clear and concise user stories and acceptance criteria, ensuring a shared understanding of requirements and deliverables among cross-functional teams.
• Agile Methodology Champion: Championed Agile methodologies, particularly Scrum, within the product development team. Led sprint planning, retrospectives, and review meetings to foster a culture of continuous improvement and adaptation.
• Data-Driven Decision Making: Utilized data analysis to inform product decisions, incorporating user analytics, market research, and competitor analysis to guide the product strategy.
• Customer-Centric Approach: Maintained a strong focus on user experience and customer value, conducting user testing sessions and gathering customer feedback to refine product features and usability.
• Cross-Functional Team Leadership: Worked closely with design, development, and marketing teams to ensure alignment and coordination in product development efforts, leading to more cohesive and effective product launches.
• Performance Metrics Tracking: Tracked and analyzed key performance indicators (KPIs) to assess product success and identify areas for improvement, leading to data-informed iterations and updates.
• Market and Competitor Analysis: Conducted comprehensive market and competitor analysis to stay ahead of industry trends and incorporate best practices into product development.

• Worked knowledge of multi-channel consumer marketing strategies with emphasis on direct marketing and online or interactive campaigns.
• Identified and drove new marketing opportunities, partnerships, features, services and capabilities that impacted program profitability.
• Presented marketing plans, financial plans and reports to senior internal and partner stakeholders.
• Applied data, insights and partner objectives in collaborative development of business plans, annual marketing plans and marketing channel test plans.

Key Accomplishments:

I Increased customer satisfaction ratings by 20% through personalized customer service and attention to detail.

Successfully managed a portfolio of 500+ high-value clients, exceeding quarterly revenue targets by an average of 30%.

I Implemented a new customer loyalty program, resulting in a 25% increase in repeat business.

I Coordinated with various departments, including hospitality, gaming, and marketing, to ensure seamless delivery of services and promotions.

I regularly reviewed guest activity to identify new opportunities for upselling and cross-selling.