Dynamic professional with a proven track record at CorTrust Bank, enhancing customer satisfaction through exceptional call center experience and critical thinking. Excelled in fast-paced environments, significantly improving efficiency at Chanlore Dairy. Skilled in Microsoft Outlook and team development, adept at driving results and fostering positive outcomes.
Experienced with customer interactions and service excellence. Utilizes active listening and problem-solving to address and resolve customer concerns effectively. Track record of maintaining customer satisfaction and fostering loyalty through clear communication and empathy.