Nina Taylor
Patient Placement Facilitator
Wilmington,NC
Summary
I have been employed with NHRMC since August 1996, I have been a dedicated and reliable employee since I started. I have had several different jobs while working here and I am looking forward to the next learning experience. I am hard working and eager to excel in any task given to me. I have a strong medical background and years of experience.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work History
Patient Placement Facill
Novant NHRMC
Wilmington, NC
09.2014 - Current
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Communicate with all areas of the hospital including Transfer Center and other hospitals in the region
- Place patients from 3 local Emergency Departments. as well as from Regional Hospitals in the area.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
Unit Clerk/Cardiac Monitor Technician
NHRMC Cape Fear
Wilmington, NC
09.2010 - 09.2014
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
- Maintained accurate and detailed records of patient information and treatments.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Transcribed patient results and entered into office electronic recording system.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Provided clerical support, addressing routine, and special requirements.
- Answered multi-line telephone system, provided information and directed calls.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Prepared admissions charts and scanned records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Associate of Applied Science - RHIT
09.2005 - 06.2007
Skills
Organizational standards
Healthcare operations
Medical terminology
Relationship building
Process improvements
Multitasking ability
Quality assurance
Monitoring tools
Proficient in [Software]
Organizational skills
Decision making
Documentation
Verbal and written communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Placement Facill - Novant NHRMC
09.2014 - Current
Unit Clerk/Cardiac Monitor Technician - NHRMC Cape Fear
09.2010 - 09.2014
Cape Fear Community College - Associate of Applied Science, RHIT
09.2005 - 06.2007