Dynamic food truck owner with a proven track record at Letz Taco Bout Birria, delivering exceptional guest service and fostering repeat business. Skilled in financial transactions and event coordination, I excel in high-pressure environments, ensuring customer satisfaction through effective communication and attention to detail. Adaptable and tech-savvy, I thrive in fast-paced settings. I am eager to bring strong communication, organization, and guest engagement skills to a front desk role in hospitality.
•Delivered exceptional guest service by greeting and engaging every customer, ensuring their needs were met with professionalism and care.
• Created an upbeat, welcoming atmosphere that encouraged repeat business and positive customer
feedback.
• Managed all financial transactions including cash handling, credit payments, and daily reconciliations with accuracy and attention to detail.
• Planned and organized daily operations, reviewed catering and event orders, and scheduled resources to meet customer demand.
• Maintained awareness of local events and community activities to anticipate customer needs and increase business opportunities.
• Resolved customer concerns promptly and professionally, maintaining a calm, positive attitude in all situations.
• Transported food, equipment, and supplies safely and efficiently, demonstrating reliability and strong driving skills.
• Maintained confidentiality and professionalism in all customer and business interactions.
• Communicated effectively with vendors, staff, and customers to ensure smooth coordination and excellent service delivery.
• Logged daily sales and activities to track business performance.
• Demonstrated flexibility by working irregular hours, weekends, and holidays to accommodate
high-demand periods.
• Utilized point-of-sale systems and digital tools efficiently; adaptable and quick to learn new software.