Nina Villarreal

• Shipping Clerk SAP packing and shipping using UPS FEDEX
• Picker,picked material using a Big Joe
• Packer, packed materials once picked. Packed into boxes onto pallets strap pallets.
• Forklift operator move pallets stack pallets clean organize.
• Train new team members.
• Processed incoming and outgoing shipments accurately, ensuring compliance with company standards.
• Coordinated logistics for timely delivery of goods, optimizing transportation routes.
• Maintained inventory records using warehouse management systems to track stock levels.
• Assisted in packaging and labeling shipments according to regulatory requirements.
• Monitored shipping schedules and addressed discrepancies promptly to minimize delays.
• Collaborated with team members to streamline shipping operations, improving efficiency.

• Unloaded incoming pallets with materials put away organize count inventory. Review incoming orders from customers checking on current material make work orders email invoices use quick books and ship using UPS FEDEX , keep warehouse and front store clean and organize.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
• Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
• Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
• Improved inventory management with precise record-keeping of incoming and outgoing shipments.

Greeting incoming customers,preparing new work orders, helping customers pick out trophies and plaque awards, upselling to add to put on their loved one’s greatest achievements.Putting our ideas together as well using Google search. Complete payments using cash register as well as credit card machine in person and as well as over the phone emailing receipts invoices and quotes. Keeping store clean and organized.

• Resolved customer inquiries through phone, email, and chat channels promptly.
• Managed order processing and ensured accurate product information delivery.
• Provided technical support for company products, enhancing user experience.
• Documented customer interactions in CRM system to maintain service records.