Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nina Young

Vallejo,CA

Summary

A hard working and motivated individual seeking an employment opportunity to utilize and expand my skills, to gain experience and knowledge to secure a successful career. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient in Software.

Overview

24
24
years of professional experience

Work History

MUNI TRANSIT OPERATOR

SAN FRANCISCO MUNICIPAL TRANSIT AGENCY
02.2020 - Current
  • Welcome guests aboard bus on the assigned route and answer questions about schedules, routes, and transfer points
  • Assist disabled passengers secure mobility devices for a safe and comfortable ride
  • Advise fare pricing and collect accurate dues to issue transfers
  • Report any accidents and traffic disruptions to dispatch in a timely and professional manner.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.

Management Assistant

SFMTA Woods (Maintenance)
San Francisco, CA
02.2024 - 06.2024

•Coordinates and overseas clerical and technical support activities assist with complying in producing a variety of status reports for management

•Develop processes for FSP, EAM, PSC, and other functions and requirements to establish standard and consistency across all storeroom divisions assist with Product and service standardization for consistency and continuity

•Perform and assist management in research reporting functions

•Created purchase orders (POs) and assisted with budget tracking, expense reports, and financial record-keeping using Microsoft Excel, ensuring accuracy and compliance.

•Managed databases, entered and updated information, and generated reports for management review using Microsoft Excel.

OWNER

LABEL CANDY BOUTIQUE
01.2015 - 02.2020
  • Collaborate with various merchandisers and vendors to launch new, trendy fashions and design styles for in-store displays
  • Hire, train and Supervise a team of 10 associates
  • Oversee all administrative and operational duties including: payroll, scheduling, and inventory
  • Maintain strong relationships with clientele and partnerships within community
  • Demonstrate effective marketing skills and obtain large social media following.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Launched new products and services with thorough market research, leading to increased revenue growth.

ADMINISTRATIVE ASSISTANT

SANTA BARBARA GUEST HOME FOR THE ELDERLY
01.2000 - 02.2015
  • Conduct intakes and assess residents for boarding and long-term care plan
  • Ensure compliance with company and state policies, health, and safety standards
  • Assist with bedside care, laundry, meal distribution and daily activities
  • Perform wellness checks, room inspections, and provide assistance with any immediate needs such as clothing, toileting, and administer medication.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Enhanced team productivity by delegating tasks effectively and providing consistent support to staff members.
  • Maintained a well-organized filing system, ensuring easy access to important documents for all staff members.
  • Facilitated smooth internal communication by managing calendars, scheduling meetings, and coordinating events.

Education

Diploma -

Ida B. Wells

General Studies

Contra Costa College

Skills

  • Organized
  • Great Communication
  • Adaptable
  • Tech Savvy
  • Reliable
  • Clerical
  • Team Player
  • Goal Oriented
  • Time Management
  • Customer Service
  • Administration (Microsoft Office, Outlook, Word, Excel etc)
  • Public relations
  • Multitasking capabilities

Timeline

Management Assistant

SFMTA Woods (Maintenance)
02.2024 - 06.2024

MUNI TRANSIT OPERATOR

SAN FRANCISCO MUNICIPAL TRANSIT AGENCY
02.2020 - Current

OWNER

LABEL CANDY BOUTIQUE
01.2015 - 02.2020

ADMINISTRATIVE ASSISTANT

SANTA BARBARA GUEST HOME FOR THE ELDERLY
01.2000 - 02.2015

Diploma -

Ida B. Wells

General Studies

Contra Costa College
Nina Young