Ninakeline Briggs
Marietta,Georgia
Summary
Compassionate and reliable professional with experience in applied behavior analysis (ABA), customer service, and team leadership. Skilled in supporting individuals with developmental needs, maintaining accurate documentation, and delivering high-quality service in fast-paced environments. Strong communicator with a passion for helping others and continuous professional growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician (RBT)
Butterfly Effects – ABA Therapy for Autism
10.2025 - Current
- Implemented individualized treatment plans to support children with autism in achieving developmental goals.
- Assisted in conducting behavioral assessments and data collection for progress tracking.
- Collaborated with multidisciplinary teams to optimize client care strategies and interventions.
- Engaged clients through play-based activities, enhancing social skills and communication abilities.
- Implement individualized behavior intervention plans under the supervision of a BCBA.
- Provided 1:1 therapy to children with autism to support communication, social, and daily living skills.
- Collected and recorded accurate data on client progress and behavior.
- Used positive reinforcement and evidence-based strategies to encourage skill acquisition.
- Maintained professional documentation and collaborated with families and clinical staff.
Retail Sales Associate
Psycho Sisters
05.2025 - 10.2025
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained store presentation standards through effective merchandising and organization.
- Processed transactions accurately using POS systems, ensuring smooth customer checkouts.
- Collaborated with team members to meet daily sales goals and improve service efficiency.
- Assisted customers with purchases, styling, and product selection.
- Processed transactions and handled phone inquiries.
- Trained new hires and supported team development.
- Maintained store appearance and opening/closing duties.
- Handled inventory management tasks including restocking shelves and managing stock levels.
Barista Trainer / Supervisor
Starbucks
01.2021 - 11.2024
- Trained and mentored new baristas on beverage preparation and customer service standards.
- Developed training materials to enhance team knowledge of coffee products and brewing techniques.
- Implemented quality control measures to ensure consistency in beverage presentation and taste.
- Conducted regular performance evaluations to provide feedback and identify areas for improvement.
- Collaborated with management to streamline training processes and improve operational efficiency.
- Trained and coached staff on beverage preparation and customer service.
- Oversaw daily operations including inventory, scheduling, and team support.
- Managed store setups, product launches, and closing procedures.
- Awarded Supervisor of the Year (2022) for outstanding leadership.
Education
High School Diploma -
Cartersville High School
Cartersville, GA06-2022
Skills
- Applied Behavior Analysis (ABA)
- Data Collection & Documentation
- Behavior Intervention Strategies
- Client & Family Communication
- Customer Service
- Team Leadership & Training
- Time Management & Multitasking
- Conflict Resolution
- Professional Ethics & Confidentiality
- Applied behavior analysis
- Parent and caregiver training
- Registered behavior technician (RBT)
- Social skills development
- Discrete trial training
- Token economy systems
Certification
- RBT - Registered Behavior Technician
Supervisor of the Year (2022)
I was awarded Supervisor of the Year in 2022 for consistently demonstrating strong leadership, reliability, and excellent customer service. I supported daily store operations, trained and mentored new team members, and helped improve team performance and morale. The award recognized my ability to lead by example and maintain high standards in a fast-paced environment.
Languages
Spanish
Professional Working
Timeline
Registered Behavior Technician (RBT)
Butterfly Effects – ABA Therapy for Autism
10.2025 - Current
Retail Sales Associate
Psycho Sisters
05.2025 - 10.2025
Barista Trainer / Supervisor
Starbucks
01.2021 - 11.2024
High School Diploma -
Cartersville High School