Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Nina Marie Smith

Staten Island,NY

Summary

Enthusiastic and charismatic professional with a strong passion for working with children and creating positive, engaging experiences. Skilled in delivering excellent customer service in fast-paced restaurant environments, bringing energy, warmth, and a people-first attitude to every role. Committed to making meaningful connections while maintaining a high standard of service and teamwork.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress/ Busperson

The Local
Staten Island, New York
10.2021 - Current
  • Delivered exceptional customer service in a high-volume dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new staff on service protocols and menu items.
  • Developed positive relationships with regular customers through friendly conversation.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Trainee

Lee Sims Chocolates
Staten Island, New York
01.2025 - 03.2025
  • Assisted in chocolate production by measuring ingredients accurately.
  • Maintained cleanliness and organization of workstations throughout the facility.
  • Collaborated with team members to package finished products efficiently.
  • Participated in training sessions on best practices for food handling and hygiene.
  • Provided support to existing staff on various tasks and duties.

Front Counter Worker

Snug Harbor Little League
Staten Island, New York
03.2021 - 07.2021
  • Managed cash transactions and processed payments efficiently at the front counter.
  • Organized equipment and ensured supplies were stocked for game days.
  • Maintained a clean and welcoming environment at the front counter area.
  • Greeted customers and provided exceptional customer service.
  • Stocked shelves with merchandise according to store standards.
  • Handled daily opening and closing duties according to established procedures.

Education

Psychology

CUNY College of Staten Island
Staten Island, NY

Skills

  • Customer service
  • Time management
  • Effective communication
  • Cash handling
  • Conflict resolution
  • Cleanliness
  • Point of sale (POS) system operations
  • Dining area maintenance
  • Inventory management
  • Teamwork
  • Leadership
  • Social media
  • Childcare

Affiliations

  • Created a golf team in high school

Languages

Spanish
Limited

Accomplishments

  • Won Most Valuable Player on golf team
  • Captain of the golf team
  • First Honors

Certification

  • CPR certified

Timeline

Trainee

Lee Sims Chocolates
01.2025 - 03.2025

Waitress/ Busperson

The Local
10.2021 - Current

Front Counter Worker

Snug Harbor Little League
03.2021 - 07.2021

Psychology

CUNY College of Staten Island