Nina Ricci Daez
Las Vegas,NV
Summary
Dynamic hospitality professional with proven stress tolerance and exceptional guest service skills. Excelled at The MSG Sphere by enhancing guest experiences and maintaining high standards of cleanliness. Known for strong communication and building rapport with patrons, significantly contributing to a loyal customer base. Demonstrates expertise in managing high-pressure situations and ensuring seamless event execution.
Personable and reliable candidate with strong communication skills and positive, upbeat attitude. Possesses understanding of food safety standards and event coordination, combined with ability to handle multiple tasks efficiently. Aiming to contribute to seamless service and memorable guest experiences.
Overview
13
13
years of professional experience
Work History
Catering Server
The MSG Sphere
07.2023 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Arranged linens and table settings according to seating plan and event theme.
Restaurant Hostess
Caesars Entertainment
02.2012 - 02.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Cocktail Server
Cafe Moda
07.2016 - 11.2017
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Education
Associate of Arts - Bartender
National School of Bartending
Las Vegas, NV09-2012
Skills
- Event setup
- Menu design
- Tray passing
- Menu presentation
- Stress tolerance
Accomplishments
- Collaborated with team of 10 in the development of Buyout.
Entrepreneur
House of Franchise Inc.
Your one stop shop for all things related to the franchise business.
With a wide range of tested and moneymaking franchise business options
and expert guidance.
Timeline
Catering Server
The MSG Sphere
07.2023 - Current
Cocktail Server
Cafe Moda
07.2016 - 11.2017
Restaurant Hostess
Caesars Entertainment
02.2012 - 02.2023
Associate of Arts - Bartender
National School of Bartending
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