Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Self-employeed
Self-employeed
Bothell, WA
04.2017 - Current
Responded promptly to customer inquiries regarding order status updates.
Implemented promotional campaigns that increased sales by 15%.
Analyzed sales data to identify trends in customer preferences.
Managed inventory levels to ensure timely delivery of orders.
Provided customer service support via email, phone and live chat.
Ensured compliance with local laws related to selling products online.
Generated reports on sales performance, customer feedback and inventory status.
Photographed and wrote product descriptions and sales copy for items.
Listened to customer interests and needs and matched with suitable related products.
Answered email inquiries about products and merchandise.
Followed up with customer inquiries promptly and maximized internet lead opportunities.