Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Software
Timeline
Generic

Ninel Valdes Martinez

Homestead,FL

Summary

Experienced in customer support and satisfaction. Organized multitasker and fast learner ready to take on everyday challenges in the workplace. Hardworking and focused on providing the best use of my skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Forever 21
05.2024 - 11.2024
  • Helped customers locate products and checked store system for merchandise at other sites
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Answered customer questions about sizing, accessories, and merchandise care
  • Provided positive first impressions to welcome existing, new, and potential customers

Call Center Representative

All Weather Seal
03.2024 - 08.2024
  • Made outbound lead follow-ups to potential customers by telephone to qualify leads and sell products and services
  • Scheduled demonstration appointments
  • Discovered qualified prospects within target markets to drive new sales opportunities
  • Inputted new customer information into a database to create accounts for sales opportunities
  • Met established attendance expectations and team revenue goals to achieve company objectives

Real Estate Assistant

Yenny Martinez
08.2022 - 01.2024
  • Prepared and maintained accurate property listings, sales contracts and closing documents
  • Coordinated appointments to show marketed properties
  • Performed market research and evaluated competitive property analysis to define competitive listing and sale prices
  • Assisted clients in home staging and overall preparation for real estate sales
  • Maintained professional relationships with clients, real estate agents, lenders and escrow personnel
  • Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars

Education

Associate of Applied Science in Paralegal -

Rasmussen University
05.2026

High School Diploma - undefined

Somerset Academy South Homestead
01.2024

Skills

  • Verbal and Written Communication
  • Client Relations Strength
  • Team Collaborator
  • Quick Learner
  • Adaptability
  • Organized Multitasker
  • Effective Problem Solver
  • Customer Support
  • Public Speaking
  • Typing skills
  • Positive Attitude

Certification

  • Microsoft Word Certified - 03/21/21
  • Adobe Certified - 01/30/23
  • CPR Certification - 02/24/22

Volunteer Experience

Community Events, Assisted with special events and programs., Maintained clean, neat, and operational facilities to serve program needs., Used strong interpersonal communication skills to convey information to others., Supported engaging, fun, and smooth-running events by helping with organization and planning.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Software

Microsoft Exel, Word, Powerpoint

Adobe Certified

Timeline

Sales Associate

Forever 21
05.2024 - 11.2024

Call Center Representative

All Weather Seal
03.2024 - 08.2024

Real Estate Assistant

Yenny Martinez
08.2022 - 01.2024

High School Diploma - undefined

Somerset Academy South Homestead

Associate of Applied Science in Paralegal -

Rasmussen University

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Ninel Valdes Martinez