Focused and dedicated Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
6
6
years of professional experience
Work History
Legal Assistant
The Noravian Law Firm
03.2023 - Current
Organized documents to manage paper and electronic filing systems of clients.
Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Prepared and drafted correspondence and legal forms to maintain smooth communications.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
Attended court hearings and depositions to take notes and document proceedings.
Behavior Technician
Autism Learning Partners, Glendale ca
04.2020 - 12.2020
Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
Planned and implemented individualized interventions as part of behavior treatment plans.
Completed daily client rounds and tracked client movements.
Developed activity plans and instructional materials to assist with treatment.
Documented patients' activities and behaviors into EHR system for recordkeeping.
Identified and addressed individual problems using clinical team recommendations and solutions.
Understood autism spectrum disorder, associated behaviors and optimum treatments.
Applied proven strategies to positively affect client behaviors.
Responded to crisis situations when severe mental health and behavioral issues arose.
Educated patients, families and caregivers on diagnosis, treatment and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
Sales Associate
Ziba Beauty
06.2019 - 04.2020
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Built and maintained relationships with peers and upper management to drive team success.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Answered incoming telephone calls to provide store, products and services information.
Engaged customers in friendly, professional dialogue to determine needs.
Developed trusting relationships with customers by making personal connections.
Accepted cash and credit card payments, issued receipts and provided change.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Maintained daily calendars, set appointments with clients and planned daily office events.
Sales Associate
Glenpro Beauty
08.2018 - 06.2019
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Trained new team members in cash register operation, stock procedures and customer services.
Sold various products by explaining unique features and educating customers on proper application or usage.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered product questions with up-to-date knowledge of sales and promotions.
Answered incoming telephone calls to provide store, products and services information.
Engaged customers in friendly, professional dialogue to determine needs.
Increased purchase amounts by cross-selling with similar products.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Receptionist
Glendale Community College Transfer Center
06.2017 - 08.2018
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Sorted incoming mail and directed to correct personnel each day.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Managed customer complaints and rectified issues to complete satisfaction.
Maintained front office cleanliness and organized supplies to increase productivity.
Education
Bachelor of Arts - Sociology
University of California, Los Angeles
Los Angeles, CA
06.2022
Associate of Arts - Sociology
Glendale Community College
Glendale, CA
06.2020
High School Diploma -
Herbert Hoover High School
Glendale, CA
06.2017
Skills
Fluent in English, Armenian, and Farsi
Responsible and organized
Great communication skills
Easy to work with
Quick learner
Persuasive
Fast worker
Great people skills
Patient
Respectful
Adaptable to a fast-paced work environment
Great teamwork skills
Passionate
Affiliations
Graduated with Honors from Glendale Community College.
Graduated from University of California, Los Angeles with a 3.8 GPA.
Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)