To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills and strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
McAllen Nursing Center
09.2012 - 11.2012
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Patient Care Technician
South Texas Rehabilitation Hospital
04.2007 - 08.2012
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs, and offered qualified support.
Maintained clean and safe environment to promote patient safety and comfort.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Collected and transported specimens to prepare for lab testing.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Supported patient admissions, discharges, and transfers to promote team productivity.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Assistant Manager
Burger King
01.2011 - 08.2011
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Reviewed sales and gross profit report to assess company efficiency.
Certified Nursing Assistant
Spanish Meadows
11.2004 - 06.2007
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Manager
Whataburger Corporate
01.2001 - 05.2005
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Developed and implemented business strategies to achieve business goals and stay competitive.
Improved marketing to attract new customers and promote business.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Gladys Porter High School
Brownsville, TX
05.1990
Skills
Financial Management
Performance Management
Complex Problem-Solving
Policy and Procedure Development
Team Leadership
Electronic Charting
Care Plan Implementation
Conducting Intakes
Patient-Focused Care
Documenting Behaviors
Computer Literacy (Microsoft Word, Excel, PowerPoint ect)
Classroom Management
Certification
CNA - Certified Nurse Assistant
Early Childhood Development, University of Texas at Brownsville - 2010
Volunteer Work
University of Texas at Brownsville, Brownsville, TX, Teacher Assistant, 2010-2012
Created lesson plans for the current day.
Took care of children from 2 years old-6 years old.
Monitored and observed children's behavior and safety.