Ninna Tucker
Bertram,TX
Summary
Proven administrative professional with a track record of enhancing efficiency at Hill Country Auto Glass by leveraging exceptional customer service and data entry skills. Excelled in office administration, significantly improving client relations and internal processes. Demonstrated leadership at Glynda Did It Landscaping, fostering teamwork and ensuring project completion with a keen eye for safety and quality.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Hill Country Auto Glass
09.2020 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Crew Leader
Glynda Did It Landscaping
09.2019 - 07.2020
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Coordinated daily tasks for crew, optimizing manpower and resources to meet project deadlines.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
- Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
- Established positive relationships with customers and colleagues through high standards of customer service.
Front Desk Receptionist
County Oaks Assistant Living
04.2019 - 09.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
High School Diploma -
Lakewood High School
St. Petersburg, FL05-2000
Skills
- Customer service
- Data entry
- Office administration
- Multi-line phone proficiency
- Microsoft Office Suite
- Strong problem solver
- Customer and client relations
- Time management
- Computer skills
- Appointment scheduling
Timeline
Administrative Assistant
Hill Country Auto Glass
09.2020 - Current
Crew Leader
Glynda Did It Landscaping
09.2019 - 07.2020
Front Desk Receptionist
County Oaks Assistant Living
04.2019 - 09.2019
High School Diploma -
Lakewood High School
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