Nino Aroshvili
Big Bear,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Store Manager
International Store
11.2020 - 08.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Server
Argo Restaurant
11.2018 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hotel Manager
City Lounge
03.2015 - 09.2018
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
Pharmacy Manager
JPS Group
12.2011 - 02.2015
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Discussed medical histories with patients in effort to provide most effective medical advice.
Pharmacist
JPS Group
11.2010 - 12.2011
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
Education
Master Of Financial Economics - Business Economics
AAchen University
Aachen Germany06.2018
German As Secondary Language - German
IDAF
Düsseldorf Germany01.2017
Master Of Healthcare Administration - Health Administration
Javachishvili University
Tbilisi Georgia06.2012
Medical Doctor - Medical Doctor
Tbilisi Medical University
Tbilisi Georgia06.2010
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Service Management
- Team Leadership
- Store Opening and Closing
- Training and mentoring
- Friendly and Positive
- Cash Management
- Goals and performance
- Fluent Russian
- Fluent Germane
- Fluent Georgian
Languages
Georgian
Native or Bilingual
Russian
Native or Bilingual
German
Full Professional
English
Full Professional
Timeline
Store Manager
International Store
11.2020 - 08.2022
Server
Argo Restaurant
11.2018 - 10.2020
Hotel Manager
City Lounge
03.2015 - 09.2018
Pharmacy Manager
JPS Group
12.2011 - 02.2015
Pharmacist
JPS Group
11.2010 - 12.2011
Master Of Financial Economics - Business Economics
AAchen University
German As Secondary Language - German
IDAF
Master Of Healthcare Administration - Health Administration
Javachishvili University
Medical Doctor - Medical Doctor
Tbilisi Medical University
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