NINOFHKA TORRES
New York,NY
Summary
Director of Product with 8+ years of leadership in developing and executing strategic product roadmaps for digital education solutions. Proven at driving cross-functional teams in delivering scalable platforms that align technology with user needs and measurable business outcomes. Demonstrates deep expertise in data-driven decision making, agile methodologies, and user-centered design to enhance student success and engagement.
Overview
9
9
years of professional experience
Work History
Director of Product
iMentor
New York, NY
04.2024 - Current
- Defined and aligned product strategy and vision for iMentor's suite, leveraging KPI development to empower a custom technology platform serving 11k monthly users and ensuring mission-driven impact.
- Led cross-functional teams through the complete product lifecycle-from ideation to execution-delivering web and mobile applications that addressed diverse stakeholder needs and aligned with a strategic product roadmap.
- Collaborated with internal and external partners to execute a dynamic roadmap that balanced user needs and organizational goals, driving continuous product improvement.
- Advised senior leadership on technology and product decisions using Agile methodologies and data-driven approaches, reinforcing cross-functional collaboration and operational accountability.
Director of Technical Product & Business Solutions
iMentor
New York, NY
07.2022 - 03.2024
- Directed the development and integration of third-party systems to enhance user experience and support a cohesive product vision.
- Served as the primary contact for product inquiries by delivering insightful overviews of product capabilities and fostering strong cross-functional relationships.
- Evaluated and mitigated technical risks through thorough analysis of data pipelines and automated systems, supporting strategic, data-driven decision-making.
- Streamlined workflows in collaboration with product leadership to drive operational efficiency and ensure high-quality deliverables aligned with long-term strategic goals.
Associate Director of Tech Product
iMentor
New York, NY
10.2021 - 06.2022
- Delivered on-time, on-budget product roadmaps that achieved key strategic objectives and met evolving market needs.
- Led comprehensive user research and user experience initiatives across platform and mobile applications to integrate user-centered design principles.
- Managed diverse teams through transitional phases, ensuring seamless operations across User Support, Training, and QA functions.
- Redefined service design and operational workflows to optimize onboarding processes and enhance customer touchpoints.
Product Manager
iMentor
New York, NY
11.2018 - 10.2021
- Conducted in-depth user interviews to craft an annual product roadmap that aligned with business strategies and stakeholder objectives.
- Cultivated productive relationships with external teams to drive collaborative product development and enhance client engagement.
- Identified product gaps and opportunities through coordinated feedback and rigorous data analysis, reinforcing a data-driven decision-making process.
- Facilitated biweekly sprint planning and Agile ceremonies using JIRA, promoting efficient execution and cross-functional alignment.
Program Manager
iMentor
New York, NY
08.2016 - 10.2018
- Planned and led weekly classroom sessions that integrated structured curricula with dynamic mentoring practices to support student success.
- Facilitated bi-monthly events connecting 30-35 mentor-student pairs, ensuring comprehensive educational support and fostering client engagement.
- Provided targeted post-secondary guidance to over 170 high school students annually, reinforcing individualized educational support.
- Launched and managed school partner career day initiatives representing over 40 careers, broadening student exposure and opportunities.
- Collaborated with dedicated teams to analyze program outcomes, continuously improving participant results and aligning with strategic educational objectives.
Education
Masters of Science - Educational Psychology
Capella University
12.2016
Bachelor of Arts - Psychology
Johns Hopkins University
05.2008
Skills
- Microsoft Suite
- Google Suite
- JIRA
- Asana
- Wrike
- Sketch
- Figma
- Miro
- Product Development
- Program Delivery
- Product Management
- Data-Driven Decision Making
- Analytical Problem Solving
- KPI Development
- Multicultural Teamwork
- Customer Empathy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Product
iMentor
04.2024 - Current
Director of Technical Product & Business Solutions
iMentor
07.2022 - 03.2024
Associate Director of Tech Product
iMentor
10.2021 - 06.2022
Product Manager
iMentor
11.2018 - 10.2021
Program Manager
iMentor
08.2016 - 10.2018
Masters of Science - Educational Psychology
Capella University
Bachelor of Arts - Psychology
Johns Hopkins University
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