Ninoska Uribe
New York,NY
Summary
Customer-oriented Patient Access Specialist with [Number]-year background in patient services. Strong focus on superb customer service delivery with sound knowledge of patient registration procedures. Exceptional telephone and in-person communication abilities. Types [Number] wpm and skilled in industry-related computer software, including [Software] and [Software]. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring [Number] years of relevant work experience to your team. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Patient Access Specialist II
Hospital For Special Surgery, Main Campus
New York, NY
06.2007 - Current
- Collected and validated patient demographics and insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Prepared patient identification band and completed admissions papers.
- Performed patient pre-admission, admission, transfer and discharge activities.
- Facilitated communication between patients and various departments and staff.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Kept current with literature and felid advancements to advocate to and for patients.
Enrollment and Eligibility Specialist
Royal Health Care
New York, NY
11.2002 - 06.2007
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Communicated with people from various cultures and backgrounds on application process.
- Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options.
- Interviewed applicants and explained scope of different available benefits.
- Inputted all gathered information and researched data on applicants into computer system using [Software].
- Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
- Managed processing of financial assistance and food stamp benefits applications.
- Educated patients on eligibility and affordability options by offering insightful information.
Lead Marketing Outreach Repssentative
Ryan Network
New York, United States
12.2000 - 08.2002
- Acted as main point of contact between management, clinical staffs and external community.
- Connected individuals with available and relevant resources.
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Developed presentations for public events, community groups and school assemblies.
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
Education
No Degree - Deviant Behavior And Social Control
John Jay College of Criminal Justice of The City University of New York
New York, NYSkills
- Insurance Information Collection
- Registration and Admissions
- Knowledge of Community Services and Program
- Team Leadership
- Quality Assurance
- Resolving Problems
- Caring and Empathetic
- EPIC EMR
- Communicating to Patients and Families
- Calm and Effective Under Pressure
- Explaining Policy and Procedures
- Multitasking and Organization
Languages
Spanish
English
Timeline
Patient Access Specialist II
Hospital For Special Surgery, Main Campus
06.2007 - Current
Enrollment and Eligibility Specialist
Royal Health Care
11.2002 - 06.2007
Lead Marketing Outreach Repssentative
Ryan Network
12.2000 - 08.2002
No Degree - Deviant Behavior And Social Control
John Jay College of Criminal Justice of The City University of New York
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