Ninotcha Peterson
Ft. Washington,MD
Summary
Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 20 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
21
21
years of professional experience
Work History
Patient Care Technician/ Unit Communications Clerk
Children's National Medical Center, CNMC
Washington, DC
03.2002 - 05.2018
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assembled admissions pages and added new pages to patients' charts.
- Helped patients complete activities of daily living.
- Warmly greeted patients and visitors and made each feel welcome.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Collected laboratory specimens, dropped off at laboratories and picked up test results.
- Provided physical support to patients through diverse types of mobility assistance.
Medical Assistant/ Medical Chaperone
Walter Reed Army Medical Center
Washington, DC
02.2000 - 03.2002
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Medical Assistant Technician
MedStar Georgetown University Hospital
Washington, DC
05.1997 - 02.2000
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained detailed records of test results by entering data and patient information into computer.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Oriented and trained new staff on proper procedures and policies.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient pulse oximetry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Measured patient spirometry.
Education
Nursing
College of Southern Maryland
La Plata, MDNo Degree - Biology
Wells College
Aurora, NYCertificate - Nursing Assistant
ABC Learning Center
Silver Spring, MD05.1996
High School Diploma -
Benjamin Banneker High School
Washington, DC05.1993
Skills
- Output Monitoring and Reporting
- Fluid Measurement
- Nutrition and Diet
- Activities of Daily Living (ADL) Support
- Electronic Recordkeeping
- Bedsore Prevention
- Surgical Preparation
- Observation Documentation
- Emotional and Social Support
- Patient Feeding
- Basic Life Support
- Assisting with Daily Living
- Oral Hygiene
- Consistent Follow Through
- Medical Histories and Vital Statistics
- Patient Safety Management
- Computer Literacy
- Wound Care
- Range of Motion Exercises
- Universal Precautions
- Blood Sugar Monitoring
- Infection Prevention and Control
- Admissions Support
- Post-Mortem Care
- IV Discontinuation
- Catheter Care
- Patient Information Collection
- Pediatrics
- Geriatrics
Timeline
Patient Care Technician/ Unit Communications Clerk
Children's National Medical Center, CNMC
03.2002 - 05.2018
Medical Assistant/ Medical Chaperone
Walter Reed Army Medical Center
02.2000 - 03.2002
Medical Assistant Technician
MedStar Georgetown University Hospital
05.1997 - 02.2000
Nursing
College of Southern Maryland
No Degree - Biology
Wells College
Certificate - Nursing Assistant
ABC Learning Center
High School Diploma -
Benjamin Banneker High School
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