Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Software
Timeline
Volunteer

Ninotchka Rivera Martin

Keene,TX

Summary

Dynamic professional with a positive attitude and strong problem-solving skills, experienced as a Technical Assistant at Best Buy. Proven ability to enhance team collaboration and efficiency through organized documentation and technical support. Committed to community service, successfully boosting fundraising efforts while maintaining confidentiality and attention to detail.

Experienced with coordinating volunteer activities and supporting community programs. Utilizes organizational and interpersonal skills to promote effective project execution. Knowledge of building strong community relations and enhancing service delivery.

Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

17
17
years of professional experience

Work History

Volunteer

09.2023 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.

Technical Assistant

Best Buy
04.2013 - 08.2016
  • Gathered, organized and distributed technical documentation.
  • Prepared technical presentations and other materials for advisory meetings.
  • Provided technical guidance and support to team members.
  • Set up and configured desktop computers, peripherals and accounts, assigning appropriate security levels.
  • Recorded information surrounding system failure to assist future rebuilds.
  • Installed technical hardware and software in deskside support environment.

Host

Club 21
05.2011 - 01.2013
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Tutor

School Club
01.2008 - 06.2010
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.

Education

High School Diploma -

Evans High School
Keene, TX
05-2010

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Attention to detail
  • Team collaboration
  • Community service
  • Leadership qualities
  • Time management
  • MS office
  • Telephone etiquette
  • Deadline adherence
  • Volunteer recruitment
  • Conflict resolution
  • Client relations strength
  • Administrative tasks
  • Disability awareness
  • [State] Driver's license
  • Recordkeeping and confidentiality

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Increased student's grade average by 85%.
  • Won consistent referrals and high marks for quality of instruction.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company RetreatsPaid time offWork from home optionHealthcare benefits4-day work weekPaid sick leave401k matchStock Options / Equity / Profit Sharing

Software

Word

Microsoft

Icloud

Timeline

Volunteer

09.2023 - Current

Technical Assistant

Best Buy
04.2013 - 08.2016

Host

Club 21
05.2011 - 01.2013

Tutor

School Club
01.2008 - 06.2010

High School Diploma -

Evans High School