Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Timeline
Generic

Ninti Mateen

Stroudsburg,PA

Summary

Customer-oriented wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision. Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Focused and reliable. Brings high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Communicative and dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Ambitious Head Waitress with 8 years of experience serving in catering establishments. Proven history of inspiring positivity and productivity in employees. Dedicated to dynamic leadership and top-of-the-line customer service. Cheerful supervisor offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Friendly with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations. Organized with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Supervisor/ Waitress

Antuns of Queens Village
10.2015 - Current
  • As a supervisor, oversee the staff and banquet room during set up and throughout the shift
  • Prepare tables with silverware, napkins, and glasses for dining Greet customers at my tables and tell them our menu by memorization for the day and take their orders
  • Carry dirty plates, glasses and silverware to kitchens for cleaning
  • Provide excellent customer service to guests.

Education

Bachelor's degree - Criminal Justice

John Jay College of Criminal Justice
Manhattan, NY
12.2022

Skills

  • CASH REGISTER (2 years)
  • MULTITASKING (8 years)
  • PATIENCE (8 years)
  • Customer Service (8 years)
  • Organizational Skills (8 years)
  • Server (8 years)
  • Fast learner (8 years)
  • Catering (8 years)
  • Busser (8 years)
  • Supervising experience (6 years)
  • Presentation Skills
  • Restaurant Experience
  • Service Prioritization
  • High-Volume Dining
  • Cash Handling
  • Order Taking
  • Food Station Setup
  • Staff Monitoring
  • POS System Operations
  • Dining Area Maintenance
  • Daily Specials Memorization
  • Table Bussing
  • Menu Memorization
  • Customer Service
  • Tableside Service
  • Conflict Management

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Supervisor/ Waitress

Antuns of Queens Village
10.2015 - Current

Bachelor's degree - Criminal Justice

John Jay College of Criminal Justice
Ninti Mateen