Nioka Ryan-Aitken
Brooklyn,NY
Summary
Hard working and focused, ready to obtain a challenging position in a progressive organization, which offers upward mobility and provides an environment of professional growth and advancement, where my knowledge, skills and experience can be utilized.
Overview
22
22
years of professional experience
Work History
Motor Vehicle Representative
Department Of Motor Vehicles
01.2020 - Current
- Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Performed routine data entry and document management.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Baggage Handler/Leader
D'nata
09.2016 - 01.2020
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
- Operated equipment while observing standard safety procedures.
- Assembled pallets and crates for secure transportation of materials.
- Observed safety and privacy procedures in handling passengers' property.
- Supervised agents while they prepared containers for outgoing flights.
- Trained all new agents to properly use equipment, scan and load luggage to its designated containers and complete all necessary paperwork.
Office Manager
Drumriver Consultants
03.2015 - 12.2015
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assessed potential clients homes for energy saving improvements.
- Followed up with clients during and after their home improvements addressing any concerns or questions they may have.
- Assigned work duties to all staff daily.
Beautician Assistant
Golden Touch Beauty Salon
10.2001 - 08.2011
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations.
- Offered exceptional service and support to walk-in and scheduled customers.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Answered telephone calls to provide information and schedule new appointments.
Education
License - Cosmetology
Empire Beauty School
New York, NY01.2015
GED -
Adult Learning Center
Brooklyn, NY12.2011
Skills
- Verifying Eligibility
- Accounts Payable and Accounts Receivable
- Customer Accounts Management
- Reading Comprehension
- Social Perceptiveness
- Customer Interaction
Timeline
Motor Vehicle Representative
Department Of Motor Vehicles
01.2020 - Current
Baggage Handler/Leader
D'nata
09.2016 - 01.2020
Office Manager
Drumriver Consultants
03.2015 - 12.2015
Beautician Assistant
Golden Touch Beauty Salon
10.2001 - 08.2011
License - Cosmetology
Empire Beauty School
GED -
Adult Learning Center
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