NIOLE TAYLOR
Glassboro,USA
Summary
Adaptable professional with four years of work (healthcare) experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill any role at your company! I am a dedicated worker with excellent communication, time management and computer skills. I aim to leverage my abilities to successfully fill the vacancy at any job! I am frequently praised as hardworking by my peers and enjoy the satisfaction from my work. Perform diagnostic tests, assist in surgeries, and maintain patient records; improved patient flow and satisfaction; proficient in OCT, visual fields, and fundus photography; resolved equipment issues promptly; enhanced clinic efficiency. Streamlined clinic operations, resolving equipment issues promptly and improving overall efficiency. Maintained accurate patient records, contributing to seamless care delivery. Implemented new patient management strategies, reducing wait times and boosting satisfaction rates. Adapted quickly to advanced ophthalmic technologies and procedures. Worked closely with surgeons and staff to ensure smooth surgical procedures. Fostered a supportive environment, enhancing team communication and patient care quality.
Overview
7
7
years of professional experience
Work History
Emergency Room Technician
Inspira Medical Center
Mullica Hill, New Jersey
10.2024 - Current
- Assisted medical staff with patient care and triage processes.
- Monitored vital signs and reported changes to healthcare providers.
- Prepared and maintained medical equipment for emergency procedures.
- Documented patient information accurately in electronic health records.
- Collaborated with team members to ensure efficient patient flow.
- Maintained a clean and organized work environment in the emergency room.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
Ophthalmic Technician
Mid Atlantic Retina
Sewell, New Jersey
08.2023 - 08.2024
- Provided assistance in the preparation of equipment for procedures.
- Assisted ophthalmologists with patient examinations and surgeries.
- Performed administrative tasks such as filing documents, answering phones.
- Maintained records of patient medical histories and test results.
- Observed pupils, visual acuteness and extra-ocular movements to check patient status.
- Transferred knowledge by training ophthalmic assistants, technicians and interns.
- Wrote, edited, and filed patient medical records, maintaining confidentiality.
MEDICAL ASSISTANT
Penn Medicine Becker ENT & Allergy
Sewell, NJ
10.2022 - 06.2023
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Verified patient insurance coverage and collected required co-payments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Implemented care and efficiency improvements to support and enhance office operations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
MEDICAL ASSISTANT
Patient First
Woodbury, NJ
09.2020 - 10.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified patient insurance coverage and collected required co-payments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
PATIENT CARE TECHNICIAN
DaVita
05.2020 - 09.2020
- Transferred, admitted and discharged patients, complying with principles of safe patient handling.
- Demonstrated knowledge of infection control related to hand washing and universal precautions.
- Obtained or assisted in specimen collection for diagnostic or waived tests.
- Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes.
- Implemented nursing care plans by performing patient care activities under supervision of licensed nurses.
DIRECT SUPPORT PROFESSIONAL
Benchmark Human Services
08.2018 - 05.2020
- Administered bedside and personal care, such as ambulation and personal hygiene assistance.
CASHIER
Home Depot
Vineland
01.2018 - 05.2019
- Answered questions about store policies and addressed customer concerns.
- Processed refunds and exchanges in accordance with company policy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Performed cash, card and check transactions to complete customer purchases.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Associate -
Rowan College of South Jersey
Millville, NJ05.2019
High School Diploma -
Vineland High School
Vineland, NJSkills
- First Aid
- Monitoring Patient Progress
- Medical Terminology
- Phlebotomy
- Vital sign monitoring
- Electronic health records
- Medical equipment maintenance
- Resuscitation assistance
- Infection control
- Ambulating and Repositioning Patients
- Cash Management
- Customer Service
- Minor management skills
- Team oriented
Timeline
Emergency Room Technician
Inspira Medical Center
10.2024 - Current
Ophthalmic Technician
Mid Atlantic Retina
08.2023 - 08.2024
MEDICAL ASSISTANT
Penn Medicine Becker ENT & Allergy
10.2022 - 06.2023
MEDICAL ASSISTANT
Patient First
09.2020 - 10.2022
PATIENT CARE TECHNICIAN
DaVita
05.2020 - 09.2020
DIRECT SUPPORT PROFESSIONAL
Benchmark Human Services
08.2018 - 05.2020
CASHIER
Home Depot
01.2018 - 05.2019
Associate -
Rowan College of South Jersey
High School Diploma -
Vineland High School