Niome Sanchez
Oakville,CT
Summary
Professional at assisting customers with both simple and complex needs. Support customers and achieve business goals, organize and manage multiple tasks at the same time. Experience in office setting, customer service, and administrative support. Positive attitude dedicated to providing excellent customer service and administrative support. Positive and upbeat personality with excellent relation-building skills. Facilitate office communication, scheduling appointments, organizing mail, and collecting messages.
Overview
8
8
years of professional experience
Work History
OPERATION SPECIALIST
Apple Inc
Danbury
10.2018 - Current
- Maintained adequate stock levels in the office by restocking supplies in presentable order
- Prepared packages for shipment, pick-up, and courier service for prompt delivery
- Assisted the office team with administrative tasks such as phone calls, copies, and schedules.
- Process materials/information from job initiation to final review including all project tracking and documentation
- Provide document trafficking, data entry and other administrative tasks
- Project a positive company image at all times
- Work with co-workers as a team to ensure success, and other duties as assigned.
- Conducted regular reviews of operational procedures to ensure compliance with company standards.
- Monitored operations and reviewed records and metrics to understand company performance.
- Worked closely with human resources to support employee management and organizational planning.
SALES SUPPORT REPRESENTATIVE
AT & T Store
NY
01.2016 - Current
- Provided customer service and support to clients in a timely manner.
- Reset store displays for special events and seasonal merchandise changes.
- Processed invoices and payments accurately and efficiently.
- Worked with members of the sales team to keep track of inventory levels keeping accurate record
- Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
- Developed and maintained training materials and benefits packets for new hires.
- Assisted with planning, organizing and coordinating company events.
Education
HIGH SCHOOL DIPLOMA -
Danbury High School
01.2013
Skills
- Assisting customers
- Supporting customers
- Organizing and managing tasks
- Customer service
- Administrative support
- Relation-building skills
- Office communication
- Inventory management
- Attention to detail
- Complex problem-solving
- Microsoft Excel
- Scheduling Coordination
- Process Planning
- Scheduling expertise
- New hire training
- Incident Management
Personal Information
Title: OPERATIONS SPECIALIST
Timeline
OPERATION SPECIALIST
Apple Inc
10.2018 - Current
SALES SUPPORT REPRESENTATIVE
AT & T Store
01.2016 - Current
HIGH SCHOOL DIPLOMA -
Danbury High School
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