Niomi rios
San Antonio,TX
Summary
Results-driven professional skilled in data collection and analysis, with a focus on collaboration and customer service. Successfully implemented individualized treatment strategies to enhance client outcomes in behavioral health settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Action Behavior Centers
San Antonio, TX
05.2025 - Current
- Implemented individualized treatment plans under supervision to support clients' behavioral goals.
- Collected and recorded data on client progress to ensure accurate tracking of interventions.
- Assisted in the development of behavior intervention strategies tailored to each client's needs.
- Collaborated with interdisciplinary teams to enhance service delivery and client outcomes.
- Used Central Reach to document patient information, progress notes, and treatment plans.
Opening Head Cashier
Home Depot
San Angelo, TX
05.2023 - 01.2025
- Supervised cash handling and ensured accurate financial transactions at point of sale.
- Trained and mentored new cashiers on customer service protocols and operational procedures.
- Implemented efficient cash register processes, reducing transaction times and improving customer satisfaction.
- Monitored inventory levels for cash drawer supplies, ensuring availability for smooth operations.
Member Service Representative
Crunch Fitness
San Angelo, TX
05.2022 - 05.2023
- Assisted members with account inquiries and service-related issues, ensuring high satisfaction levels.
- Processed membership applications and renewals efficiently, enhancing overall member experience.
- Educated members on fitness programs and services, promoting engagement and retention.
Cashier
Panda Express
San Angelo, TX
08.2019 - 04.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, enhancing overall guest satisfaction.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Managed cash register operations, ensuring accurate cash handling and reporting.
Education
Bachelor of Science - Psychology
Angelo State University
San Angelo, TX05-2024
Skills
- Applied behavior analysis
- Social skills development
- Discrete trial training
- Token economy systems
- Natural environment training
- Data collection and analysis
- HIPAA requirements
- Critical thinking
- Behavior observation
- Crisis management
- Clinical documentation
- Crisis intervention
Certification
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Technician
Action Behavior Centers
05.2025 - Current
Opening Head Cashier
Home Depot
05.2023 - 01.2025
Member Service Representative
Crunch Fitness
05.2022 - 05.2023
Cashier
Panda Express
08.2019 - 04.2021
Bachelor of Science - Psychology
Angelo State University