Niquae Harris
Fort Mill,SC
Summary
Experienced professional seeking a challenging position in the computer field. Committed to leveraging current experience and training while acquiring additional skills to propel career forward. Dedicated to continuous learning and adapting to new technologies and industry trends. Excited about contributing expertise and making a meaningful impact in a dynamic work environment.
Overview
28
28
years of professional experience
Work History
Computer Programmer Analyst
FIS
07.2013 - 11.2024
- Created databases, data entry systems, web forms, and other applications for diverse uses.
- Implemented automated testing frameworks for efficient identification of defects and reduction of manual testing efforts.
- Conducted rigorous code reviews, maintaining high-quality standards and reducing the number of bugs in production environments.
- Created comprehensive technical documentation that facilitated knowledge transfer among team members, promoting collaboration and accurate project estimations.
- Incorporated security best practices into all aspects of software development life cycle, safeguarding sensitive data and preventing unauthorized access.
- Participated in daily stand-up meetings to communicate progress effectively with team members while adhering to tight deadlines.
Business Analyst
Fidelity I.F.S
01.1999 - 07.2015
- Monitoring and processing ITI and Miser jobs in a Unisys environment
- Managing 3 GUI systems (ALPHA, BETA, and Gamma) through BLSCHED, CANDE, BLDIST and Marc
- Checking Voice Response Unit availability on a daily basis
- Performing media storage for Disaster Recovery Archive
- Escalating system issues to the appropriate personnel group
- Sending and receiving transmissions
- Printing jobs for customers
- Delivering print jobs and maintain customer privacy
- Maintain necessary operating records
Media Specialist (Part-Time)
Best Buy
01.2002 - 01.2006
- Assisting customers with finding product
- Inventory and Merchandising
- Top down selling, and motivating team members
Supervisor
E.D.S
01.1997 - 01.1999
- Monitoring 17 agents in a call center for Prime Star Satellite Company
- Duties included Time tracking and attendance with the use of special software
- Mentoring agents, through training and development
- Handling calls of irate customers
- Explaining bills, and trouble-shooting system problems through the use of the Cable GUI screen
- Selling new products to new as well as existing customers
- Creating spreadsheets that reflects month-to-month changes in customers viewing habits
Education
Certification - Computer Programming
Programming Systems Insatute
Charlotte, NC01.1992
Skills
- Object-oriented programming
- Technical communication
- Network security
- Software development
References
To be furnished.
Languages
Spanish
Limited Working
Software
IPSWITCH MoveiT
Egistics ColdStorage
Timeline
Computer Programmer Analyst
FIS
07.2013 - 11.2024
Media Specialist (Part-Time)
Best Buy
01.2002 - 01.2006
Business Analyst
Fidelity I.F.S
01.1999 - 07.2015
Supervisor
E.D.S
01.1997 - 01.1999
Certification - Computer Programming
Programming Systems Insatute
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