Summary
Work History
Education
Skills
Timeline
Generic

NIQUAN RICHARDS

Brooklyn

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in provider service role.

Work History

Front Desk Clerk

PRACTICAL LERANERNING CENTER
01.2025 - Current
  • Greeted and assisted guests with check-in and check-out processes.
  • Managed reservation system to ensure accurate room bookings.
  • Responded to guest inquiries, providing information on hotel services and amenities.
  • Handled cash transactions and maintained accurate financial records.

Customer Service Representative Intern

Medgar Evers College
05.2025 - 07.2025
  • Assisted customers with inquiries and resolved issues through effective communication techniques.
  • Maintained accurate records of customer interactions using CRM software to enhance service quality.
  • Collaborated with team members to streamline processes, improving response times for customer queries.
  • Provided product information and recommendations, contributing to positive customer experiences.

Education

GED -

GREATER PORTMORE HIGHSCHOOL
Brooklyn, NY

Skills

  • Time management
  • Customer service
  • Hospitality services
  • Administrative skills
  • Microsoft office
  • Multi-line phone systems
  • Front desk management
  • Oral and written communications

Timeline

Customer Service Representative Intern

Medgar Evers College
05.2025 - 07.2025

Front Desk Clerk

PRACTICAL LERANERNING CENTER
01.2025 - Current

GED -

GREATER PORTMORE HIGHSCHOOL

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