Niquita Voss
Yukon,OK
Summary
Personable and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Janitor
Accent Cleaning
09.2022 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Checked in and stocked inventory throughout facility.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Reported damages and hazardous conditions to management for further action.
- Reported vandalism or other damage to property to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
Pet Sitter
Owner
10.2021 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave medication to pets following guidelines from owners.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Volunteer
09.2020 - Current
- Used strong interpersonal communication skills to convey information to others.
- Guided troubled individuals to tools and resources necessary for healing.
- Led group discussions and activities to meet different community needs.
- Coordinated with different service providers to meet clients' individual needs.
- Supported clients through development of new life skills.
- Acquired data entry skills in keeping records organized.
- Researched and entered gathered data into a specific database.
Architectural Drafter
Volunteer Construction
04.2019 - Current
- Created, printed, and modified drawings in CAD programs.
- Used computer-aided design software to prepare blueprints and schematics.
- Created CAD models and drawings for architectural building designs.
- Evaluated information provided by architects and system subcontractors and created accurate drawings according to measurements and specifications.
- Explained drawings to production or construction teams and adjusted as necessary.
- Evaluated project sketches and drawings for technical and measurement errors.
- Interpreted drawing markups and implemented drawing revisions provided by engineers.
- Drafted required documentation for commercial developments.
- Conducted field surveys and visited site locations to take note of natural and man-made structures.
- Kept respectful demeanor and great composure in stressful moments and when communicating with difficult personalities to promote collaboration and achieve common goals.
- Laid out and planned interior room arrangements for commercial buildings using computer-assisted drafting (CAD) equipment and software.
- Maintained communication with construction teams to review progress for accurate reflection of initial project intentions.
- Verified work compliance with contractual requirements by reviewing projects at each stage.
Customer Service Representative
Yukon
06.2022 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Diploma -
Yukon High School
Yukon, OK05.2020
Certificate in CADD - AutoCADD
Canadian Valley Technology Center
El Reno05.2020
Skills
- Building Inspection
- Attention to Detail
- Cleaning and Sanitizing
- Problem-Solving
- Customer Service
- Team Collaboration
- Time Management
- Damage Reporting
- Building Maintenance
Languages
Fluent in English, which is my mother tongue.
Awards
Accepted into the National Technical Honor Society for my accomplishments in the CADD program at the Canadian Valley Technology Center.
Timeline
Janitor
Accent Cleaning
09.2022 - Current
Customer Service Representative
Yukon
06.2022 - 09.2022
Pet Sitter
Owner
10.2021 - Current
Volunteer
09.2020 - Current
Architectural Drafter
Volunteer Construction
04.2019 - Current
Diploma -
Yukon High School
Certificate in CADD - AutoCADD
Canadian Valley Technology Center
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