Summary
Overview
Work History
Education
Skills
Websites
References
Languages
Timeline
Generic

Nirali Dalal

San Jose,CA

Summary

Strong experience in various phases of the Software Testing lifecycle; including requirement gathering, analyzing, designing & developing manual and automation Test scripts from scratch in different domains such as IVR, Brokerage, Health care, e-commerce, shipping services, Client/Server, and web-based applications.


Status: U.S Citizen

Overview

16
16
years of professional experience

Work History

Software QA Engineer

Verifone
08.2023 - Current

The platform from Verifone is used to onboard merchants through user interface (UI). Key features of UI portal include merchant onboarding, checking end-to-end (E2E) flow, validating logs, and verifying whether merchant terminals are patching properly. After order creation, it also allows checking status, verifying contracts, and sending welcome letters.


Responsibilities

  • Actively involved in reviewing test cases and modifying the test cases when changing the requirements.
  • Developed and maintained UI Automation Framework in Selenium using - Java
  • Preparation of test cases, test case review, sprint planning, Involved in test execution and posting defects(JIRA). Interaction with developers to resolve technical queries.
  • Participated in regular, weekly project status meeting related to testing with Team mates and Test Lead.
  • Prepared and th vital process related docs such as issue log, Review tracker RTM & Checklist
  • validate the data using SQL queries to validate the required Test cases.
  • API testing by using Postman.
  • Used Git/Github as code repository and Code Collaborator to manage code reviews.

Software QA Engineer

Endicia
03.2011 - 01.2016

Endicia offers solutions for online sellers, and home or office mailing and shipping. It provides access to discounted USPS rates, automated address validation, batch label printing, and customizable shipping rules. Also, integrates with popular e-commerce platforms. This allows businesses to import orders from different platforms and manage them from asingle dashboard and the program simplifies international shipping, offering electronic customs, global address verification, and other features to ease the complexity of shipping worldwide.


Responsibilities

  • Reviewing and analyzing Business Requirements and creating Test Plans and test strategies for Test Cases, Test Estimation.
  • Verifying the response, response time, error code, shipping code thorough API testing using Postman
  • Responsible for developing, executing, and maintaining Selenium automation scripts for regression and functional testing using the Hybrid Automation TestNG framework
  • Managed projects using Maven, streamlining build processes and project management workflows for automation testing
  • Attending Scrum ceremonies meeting to discuss status and blockers for Web base and client base applications.
  • Performed testing of the application to test the system for positive and negative scenarios
  • Hands-on experience in CI/CD test automation implementation with DevOps
  • Test applications for cross-browser compatibility, multi-platform support, and mobile device compatibility.
  • Update test results and create sign-off and release documents for various releases
  • Used JIRA to log defects and communicate with managers and developers
  • Worked in the Agile Development Environment with frequently changing requirements
  • Performed Data Analysis, to validate the data using SQL queries to validate the required Test cases.
  • Utilized Git/GitHub for version control and collaborative development, enabling seamless team collaboration and code integration

UAT Engineer

Wells Fargo
03.2010 - 01.2011

Wells Fargo's recent acquisition of Wachovia Bank, there was a clear need to unify a group of existing IVR (Interactive Voice Response) systems to create a cohesive customer experience. This initiative involved integrating systems across various business segments, including Wells Fargo Mass Market, Wells Fargo High-Value Customers (HVC), Wells Fargo and Wachovia Consumer Credit Group, Wells Fargo and Wachovia Banking, as well as Brokerage and Stock Quotes.


Responsibilities

  • Involved in developing test plans, test strategies, test scenarios, test scripts, and test steps based on Business and System User stories for Brokerage and banking IVR.
  • Execute test cases, verify results, and ensure entered into Mercury Quality Center and assigned to a developer and kept track of opened defects.
  • Good understanding of call routing, IVR systems, and quality assurance testing
  • Part of Requirement review meeting with business Analyst and finance analyst to generate data to test application and understand business logic.
  • Provides regular status to Project Manager, and other team members in daily stand-up meetings.
  • Developed Custom Excel Spreadsheets for Statistical Analysis and Status Reporting as required.
  • Analyzed testing results to locate, troubleshoot, and resolve technical issues on time to ensure product quality.
  • Provide UAT Support and supported installation of applications on a production server.

QA Engineer

MediFit Co.
08.2008 - 10.2009

MediFit virtually provides leading tools and resources to help users achieve their wellness goals. Its Virtual Fitness Center (VFC) has developed a Health Benefits Application that allows users to manage and process activity logging and healthy living rebate programs. Through this application, users can access their account information virtually, review various wellness programs and rebate options, and track important health measurements.


Responsibilities

  • Developed Test Plans, Test Cases, and performed Smoke, Sanity, security, and regression testing.
  • Participate in keeping track of developing release projects and status reports using @ task.
  • Monitor and support UAT with internal clients and communicate status.
  • Execute the Accessibility testing Using JAWS tool to make the application accessible to anyone including people who are blind or have low vision.
  • verify the logs in a database by creating SQL queries to map data with user accounts.
  • Performed extensive Functional and Regression testing regularly to test new builds using QTP
  • Maintains VFC verification/change control documentation and associated control logs in an organized

Responsible for the delivery of a high-quality product to Production. Ensure that all phases of testing have been fully carried out.

Education

Associate of Science - BS.com

D.D.I.T
India
03.2004

Skills

  • Selenium WebDriver
  • Core Java
  • TestNG
  • Maven
  • Manual Testing
  • API Testing
  • Postman
  • JIRA
  • Quality Center
  • JavaScript
  • HTML and CSS
  • SQL
  • Git/ Github
  • Jenkins
  • Continuous Integration/Continuous Deployment (CI/CD)
  • SDLC & STLC
  • Docker Containers
  • AWS Services
  • Agile

References

Available upon request

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working

Timeline

Software QA Engineer

Verifone
08.2023 - Current

Software QA Engineer

Endicia
03.2011 - 01.2016

UAT Engineer

Wells Fargo
03.2010 - 01.2011

QA Engineer

MediFit Co.
08.2008 - 10.2009

Associate of Science - BS.com

D.D.I.T
Nirali Dalal