Niranjan Singh
Winston-Salem,NC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Technical Product Owner
Miracle Software Systems
09.2021 - Current
- Act as a liaison between Stakeholders, Clients and all cross-functional teams
- Create Business Requirements Documents (BRD) and Functional Requirements Documents (FRD)
- Partnered with the IT and business team to drive the solution processes as per the product vision.
- Designed the framework for the integration between external vendors with new SAP systems
- SOAP and REST API for interacting between legacy system and SAP
- JSON, IDOC, WSDL, EDI message type
- Created and maintain the project roadmap, visions, backlogs, risks and dependencies throughout the project cycle.
- Define end to end customer journeys on the website and tagging point for the analytics team.
- Involved in User Acceptance testing.
- Preparation of Release plan after discussion with the development and QA teams
- Root cause analysis and resolution as well as industry best practices suggestions to avoid in future
- Cutover planning and coordinating across all the teams to update the plan
- Training and demo sessions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Product Owner
Cognizant Technologies Solutions
02.2017 - 09.2021
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Optimized product performance by identifying areas for improvement and implementing necessary changes.
- Create Business Requirements Documents (BRD) and Functional Requirements Documents (FRD)
- Partnered with the IT and business team to drive the solution processes as per the product vision.
- Created and maintain the project roadmap, visions, backlogs, risks and dependencies throughout the project cycle.
- Define end to end customer journeys on the website and tagging point for the analytics team
- Payment service requirement and design using REST API call.
- Responsible for the JIRA Scrum board as well as sprints planning
- Articulated the user stories to the Development teams across all the layers – front end, service layer and backend.
- Managed Backlogs of user stories for all the products.
- Established the acceptance criteria for the user stories as per the functional requirement.
- Preparation of Release plan after discussion with the development and QA teams
Business Analyst
Cognizant Technologies Solutions
05.2015 - 01.2017
- Engaged with the Client, IT partners and third-party stakeholders to understand the product vision.
- Create Business Requirements Documents (BRD) and Functional Requirements Documents (FRD)
- Created project plan, road map, risks and dependencies
- Responsible to articulate and concise the functional requirement to technical developer teams
- Created the functional test specification, test cases and acceptance criteria
- Performed User Acceptance testing
- Conducted the Demos and workshops
- Prepared the Cut over document, Release plan.
- Maintaining the defect list and prioritize the fixes as per the timeline
Integration Lead
Cognizant Technology Solutions Ltd
06.2014 - 04.2015
- Implemented innovative strategies for seamless integration of new acquisitions, leading to successful business expansion.
- Working on SAG webMethods Product Suite 9.1 versions which include development, testing and production support.
- Coordinate with different partners to implement integration solution.
- Responsible to create the High/Low Level Design Documents
- Design, develop and test the SOA interfaces consumed by third party application vendors.
- REST and SOAP APIs
- Diagnosing problems in production environment and resolving them on a priority basis
- Involved in analyzing defect and fixing
- Root cause analysis and maintain change register using ticketing tool
Integration Developer
Tata Consultancy Services
08.2010 - 05.2014
- Enhanced system performance by optimizing integration points and streamlining data flow between applications.
- Working on SAG webMethods suite version 7 and 8 which include development testing and warranty support.
- Prepared Technical Design Documents.
- Understanding the current implementation and business requirement of the integration
- REST and SOAP APIs
- Write and execute the Unit Test Cases
- Provide the Support UAT and SIT Stages
- Worked on Web services and wM pub-sub model.
- Root cause analysis and Documentation
Education
Bachelor of Technology - Electrical, Electronics Engineering Technologies
Vellore Institute of Technology
India05.2010
Skills
- Business Management
- B2B and B2C
- Consumer App
- Integration Architect
- webMethods
- Supply Chain
- Agile
- Retails
Timeline
Technical Product Owner
Miracle Software Systems
09.2021 - Current
Product Owner
Cognizant Technologies Solutions
02.2017 - 09.2021
Business Analyst
Cognizant Technologies Solutions
05.2015 - 01.2017
Integration Lead
Cognizant Technology Solutions Ltd
06.2014 - 04.2015
Integration Developer
Tata Consultancy Services
08.2010 - 05.2014
Bachelor of Technology - Electrical, Electronics Engineering Technologies
Vellore Institute of Technology
Similar Profiles
Vijay Anita ManivannanVijay Anita Manivannan
Data Engineer at Miracle Software SystemsData Engineer at Miracle Software Systems
Vijay Anita ManivannanVijay Anita Manivannan
Data Engineer at Miracle Software SystemsData Engineer at Miracle Software Systems
Kiran GvKiran Gv
SAP PI/PO Consultant at Miracle Software SystemsSAP PI/PO Consultant at Miracle Software Systems