Human Resources Manager with 10 years of progressive HR experience, managing hiring, onboarding, benefits and payroll, highly organized team player with excellent problem solving and communication skills, team building and relationship management
Overview
26
26
years of professional experience
Work History
Human Resource Manager
Millennium Sofware Inc.
08.2021 - Current
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times
Work with onsite account managers at client site and complete HR functional work for employees
Oversee HR related activities for the business
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization
Build relationships across teams and facilitate organizational development
Act as a liaison between management and employee by advocating HR solutions that are symbiotically beneficial
Ensure legal compliance pertaining to immigration status, employee agreements and client contracts
Consistently educate the management team with updates in HR policies to maintain compliance
Identify training needs and development for employees
Change agent to modernize HR processes and systems
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization
Processed employee claims involving performance issues and harassment
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management
Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues
Instructed senior leaders on appropriate employee corrective steps.
Enhanced job satisfaction by coordinating communication between managers and employees.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Structured compensation and benefits according to market conditions and budget demands.
Human Resource Assistant
Millennium Sofware Inc.
05.2015 - 07.2021
Point contact for maintaining employee records right from onboarding, E-Verify, salary changes and terminations
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized
Payroll entry in ADP system and Benefit Administration including FMLA
Developed and maintained HR policies and procedures
Assisted with creating employee handbooks and manuals
Responsible for Immigration data collection including preparation of LCAs and TN visa letters
Helped employees register for benefits programs using online portals.
Compiled employee records from individual departments to maintain central files
Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
Responded to employee inquiries regarding benefits and other HR topics.
Maintained compliance with employment laws and regulations, conducting regular audits of HR practices.
Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
Organized company-wide events for team building purposes, boosting overall morale among employees.
Developed strong relationships with employees through consistent communication and support, leading to increased retention rates
Processed employee termination paperwork at direction of supervisory staff
Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Assisted in payroll processing to ensure timely delivery of paychecks to all employees
Tracking to ensure all employee I-9 documents are compliant and up to-date
Acted as a pivotal liaison in employee information sharing with other functions
Provided leadership update of HR related activities on a weekly basis
Created and update policies and procedures based on client requirements
Senior Member of Human Resources
Amoeba Telecom
06.2000 - 01.2003
Developed strategic recruiting plan based and organizational planning
Developed HR metrics dashboard and reviewed with leadership on quarterly basis. Also, develop ideas for reducing employee turnover, improve employee engagement & cost
Escalated issues to leadership from ongoing audits of HR policies and procedures
Responsible for recruitment and selection of employees
Maintained HR Information Systems and updated database of employee profiles
Tracked Training & Development of employees
Developed internal benchmark on salary increment levels/ grades for management
Worked on employee increments, confirmations, and promotions
Designed and implemented performance appraisal systems and developed metrics to measure performance
Responsible for gathering quotations, comparisons, payment, delivery, licenses, and warranties for CapEx investments
Responsible for business planning required for Venture Capital Funding
Oversaw M&A with iSoftel, which included preparing due diligence reports and employee transition
Career Development Executive
RND Soft
02.1999 - 05.2000
Recruiting candidates for JAVA & AS 400 training
Conducted cold- calls to prospect external lead sources and advance sales process.