NIREEKSHA PALACHANDA
Summary
Analytical and results-driven professional with over 4 years of experience in both business and data analysis. Seeking a challenging position that allows me to leverage and further develop my skills and expertise in delivering business solutions.
Overview
5
5
years of professional experience
Work History
GRADUATE ASSISTANT: INFORMATION SECURITY SUPPORT ANALYST
Johnson & Wales University
RI, USA
11.2022 - 05.2024
- Performed GAP analysis by performing the system analysis between the scheduling systems and documented the gap items
- Maintained a close and strong working relationship with teammates and management staff to achieve an expected QA result for the project team
- Utilized Agile Software Methodology using Scrum framework
- Documented and managed vulnerability and risk assessments reviews of university networks, systems, and controls to assess new threats and vulnerabilities building reports and monitor trends to identify analytics needs by identifying emerging risks/opportunities
- Troubleshooted issues in IT system actively and contributed to technical delivery of team projects, ensuring alignment with client's needs
- Conducted 3rd Party Vendor Risk Assessments for compliance with university regulatory and data security requirements.
BUSINESS ANALYST
Sapplica
India
08.2021 - 05.2022
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Analyzed customer data to determine trends in purchasing behavior.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Conducted interviews with subject matter experts to gather information on existing systems and procedures.
- Identified gaps between current state and desired future state operations.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
BUSINESS DATA ANALYST
Amaze Venture
India
07.2019 - 07.2021
- Mentored clients on Agile and Scrum methodologies.
- Assisted senior analysts in creating comprehensive reports based on gathered information from various sources which were then presented at management meetings.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
Education
MASTER OF BUSINESS ADMINISTRATION - INFORMATION TECHNOLOGY
Johnson & Wales University
Providence, RIBACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
St. Joseph College of Commerce
Bengaluru, IndiaSkills
- Business Analysis
- Data Analysis
- SQL
- Power BI
- Tableau
- Jira
- Confluence
- Google Analytics
- Data Modeling
- Requirements Analysis
- Cost-benefit analysis
- Microsoft Office Suite
- Strategic Planning
- Customer Needs Assessment
- Business process improvement
Additional Information - Extracurricular Activities
- Volunteered at universities to support new international students, assisting with their transition and integration through orientation programs and personalized guidance.
- Founded 'Little India' club at the University and served as Event Head, leading the club to statewide recognition in Rhode Island for its College events.
- Passionate dancer.
Timeline
GRADUATE ASSISTANT: INFORMATION SECURITY SUPPORT ANALYST
Johnson & Wales University
11.2022 - 05.2024
BUSINESS ANALYST
Sapplica
08.2021 - 05.2022
BUSINESS DATA ANALYST
Amaze Venture
07.2019 - 07.2021
MASTER OF BUSINESS ADMINISTRATION - INFORMATION TECHNOLOGY
Johnson & Wales University
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
St. Joseph College of Commerce
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