NIRINCHANA PUNBOOT
Panorama City,CA
Summary
Dedicated professional with several years of foodservice experience. Skilled in memorizing menus and promoting customer loyalty. Commended for excellent multitasking abilities and happy, patient demeanor. Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
12
12
years of professional experience
Work History
Food and Beverage Attendant
Emporium
Los Angeles, CA
06.2021 - Current
- Greeted guests and provided excellent customer service.
- Maintained knowledge of menu items and specials to assist guests with selections.
- Performed opening and closing duties such as resetting tables, restocking supplies and cleaning equipment at end of shift.
- Received orders from customers for food and beverages.
- Monitored guest satisfaction throughout their dining experience.
- Processed payments via cash, credit card or other accepted methods of payment.
- Communicated effectively with co-workers to ensure smooth running of restaurant operations.
- Trained new staff on restaurant protocols, customer service, and safety procedures.
Food and Beverage Server
Midori Sushi
Sherman Oaks, CA
06.2017 - 02.2021
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
Food and Beverage Server
Panna Thai
Las Vegas, NV
11.2012 - 05.2017
- Took orders accurately and efficiently for food and beverages.
- Checked back with guests to ensure satisfaction with their meals.
- Provided detailed information on menu items, including ingredients and preparation methods.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Education
MBA - Business Administration And Management
Southern States University - Newport Beach
Newport Beach, CA12-2018
Skills
- Dining customer service
- Positive and professional
- Liquor, wine, and food service
- Organizational Skills
- Team Player
- Staff Training
- Adaptability and Flexibility
- Problem-solving abilities
- Point of Sale (POS) system operations
Timeline
Food and Beverage Attendant
Emporium
06.2021 - Current
Food and Beverage Server
Midori Sushi
06.2017 - 02.2021
Food and Beverage Server
Panna Thai
11.2012 - 05.2017
MBA - Business Administration And Management
Southern States University - Newport Beach
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